Carmen Lee

Care Coordinator at Autism Ontario
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency

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Credentials

  • Standard – CPR / AED / First-Aid Certification Course
    The Lifesaver 101 Group
    Oct, 2022
    - Nov, 2024
  • SMG
    Safe Management Group Inc.
    Jun, 2022
    - Nov, 2024
  • Crisis Prevention Intervention
    Crisis Prevention Institute
    Mar, 2019
    - Nov, 2024
  • NCCP - Learn to Train
    Coaching Association of Canada

Experience

    • Canada
    • Individual and Family Services
    • 100 - 200 Employee
    • Care Coordinator
      • Apr 2023 - Present

    • Canada
    • Hospitals and Health Care
    • 200 - 300 Employee
    • ABA Therapist
      • Jan 2022 - Mar 2023

      Prepare group curriculum, lessons, and checklists Collaborate with co-facilitators and implement group curriculum, monitor progress, and adjust services according to clients’ needsProvide parent training (i.e., mediator model) and education with regards to group curriculum Develop and implement individual and/or group goals and strategiesDevelop and facilitate group sessions in the areas of communication and social/interpersonal skills to children and youth diagnosed with Autism Spectrum Disorder (ASD)Adhere to agency requirements regarding report writing (i.e., behaviour plans and progress reports) and record keeping Show less

    • Instructor Therapist
      • Jul 2019 - Jan 2022

      Provide 1:1 and group services using the principles of applied behaviour analysis under the new Fee for Service daily ABA modelRun assessments to guide the development of the Behaviour Service Plan based on clients’ needs and parent goals Deliver group instruction using group contingencies (i.e., independent, dependent, interdependent) to increase communication and school readiness skills Utilize an online graphing system on Microsoft Excel to graph, summarize, and track client data Use Behaviour Skills Training model to teach staff how to use Excel graphing templates and create online training documents for staff to reference Prepare and conduct parent training sessions using the BST model via Telehealth virtual sessions Collaborate with supervisor and team to revise teaching methods for clients’ needs as necessary Create and prepare program visuals/materials as needed using BoardMaker Show less

    • Canada
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Instructor Therapist
      • Sep 2018 - Mar 2019

      Provide 1:1 intensive behavioural intervention to children diagnosed with Autism Provide Discrete Trial Training and Natural Environment Teaching where applicable Teach PECS (Picture Exchange Communication System) as a form of communication to clients who are non-verbal Implement individualized programs to help increase the developmental trajectory of individuals diagnosed with Autism Implement individualized programs to help increase the clients’ self-help/independence skills and improve their quality of life Collect and track data to document necessary changes made to programs Graph and summarize data to see trends, revise programs when needed Modelled appropriate play skills and social skills Show less

    • Canada
    • Banking
    • 700 & Above Employee
    • Financial Services Representative
      • Feb 2017 - Sep 2018

      Provide support to our service team by proactively responding to Member-initiated contacts, delivering fast, friendly efficient service, assisting with financial transactions such as but not limited to deposits, withdrawals, cheque cashing and ordering, bill payments, money orders and transfers, and foreign currency exchanges Open new Member accounts using account opening strategies. Develop rapport with Members, identifying Member needs and expectations and align products and services based on the identification of those needs Provide investment advice by identifying and promoting Meridian investment offerings and wealth solutions that fit and meet our Member needs Approve or provide recommendations on less complex credit products such as loans, lines of credit, and credit cards based on thorough, accurate, and appropriate credit interviewing and underwriting skills Actively lead revenue generation and sales based activities in order to achieve performance targets Resolve problems at first point of contact where possible and refer to more complex Member concerns to appropriate staff Show less

    • Canada
    • Retail
    • 700 & Above Employee
    • Operations - Cashier Associate
      • Dec 2014 - Oct 2016

      To secure an exceptional last impression by completing the sale in the most service oriented and efficient way possible Multi-task and sort through conflicting priorities to ensure every client’s inquiries are answered Work in a team environment with clear communication to optimize opportunities to drive sales Supporting in different areas of the business to fulfill needs Maximizing the last moment with clients and creating relationships with them To secure an exceptional last impression by completing the sale in the most service oriented and efficient way possible Multi-task and sort through conflicting priorities to ensure every client’s inquiries are answered Work in a team environment with clear communication to optimize opportunities to drive sales Supporting in different areas of the business to fulfill needs Maximizing the last moment with clients and creating relationships with them

Education

  • George Brown College
    Postgraduate, Autism and Behavioural Science
  • York University
    Bachelor of Arts - BA, Psychology
    2012 - 2016

Community

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