Experience

Next Step Nursing

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Learning Development Team Leader

  • Apr 2022 - Present

• Account Manager

  • Nov 2019 - Present

• Senior Consultant

  • Nov 2019 - Jul 2022



Willis Towers Watson

• Norway
• Financial Services

• Contact Center Senior Agent

  • Aug 2015 - Nov 2019

  Providing good customer service, ensuring all queries are answered quickly and efficiently, raising cases for members, mentoring staff, training new joiners, providing daily stats to clients Providing good customer service, ensuring all queries are answered quickly and efficiently, raising cases for members, mentoring staff, training new joiners, providing daily stats to clients



Simply Pleasure

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Nov 2013 - Jun 2015

  Opening the store, till balancing, safe deposits, banking deposits, customer services (face to face/telephone), training of new staff, dealing with deliveries, restocking products, closing sales, achieving daily sales targets and updating social networks with promotions. Opening the store, till balancing, safe deposits, banking deposits, customer services (face to face/telephone), training of new staff, dealing with deliveries, restocking products, closing sales, achieving daily sales targets and updating social networks with promotions.



Ann Summers

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Nov 2012 - Nov 2013

  Providing good customer service, ensuring the customer is satisfied with purchase/ store visit, processing sales, dealing with deliveries and restocking products, merchandising and making certain the shop floor is presentable. Providing good customer service, ensuring the customer is satisfied with purchase/ store visit, processing sales, dealing with deliveries and restocking products, merchandising and making certain the shop floor is presentable.



Seva Hotel

• India
• Hospitality

• Bartender, Receptionist

  • May 2012 - Sep 2012

  Stocking the bar, cleaning the bar, using the till, serving customers, checking in guests, ensuring the guests have all they need for their stay. Stocking the bar, cleaning the bar, using the till, serving customers, checking in guests, ensuring the guests have all they need for their stay.

• Sales Advisor

  • Sep 2011 - May 2012

  Providing good customer service, ensuring the customer is satisfied with purchase/ store visit, processing sales, dealing with deliveries and restocking products, merchandising and making certain the shop floor is presentable. Providing good customer service, ensuring the customer is satisfied with purchase/ store visit, processing sales, dealing with deliveries and restocking products, merchandising and making certain the shop floor is presentable.



Starlight Club

• United States
• Entertainment Providers

• Promotor, Ticket seller

  • May 2011 - Sep 2011

  Selling tickets for events, giving out promotional flyers to tourists, providing info on the club, ensuring the customers enjoy their night in the club. Selling tickets for events, giving out promotional flyers to tourists, providing info on the club, ensuring the customers enjoy their night in the club.