CARMEN GARCIA

Assistant Director Of Front Office at Hotel Pennsylvania
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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Experience

    • Assistant Director Of Front Office

    • Hospitality
    • 700 & Above Employee
    • Revenue Manager
      • Sep 1998 - Jul 2008

      ∙ Conduct daily and weekly revenue meetings to provide all information that is needed to reach our projective goals ∙ Manage and constantly monitoring all rates that are provided to each Travel Agency, Third Party Sites as well as Websites to maintain and/or increase the hotels RevPar ∙ Maintain and control a selling calendar on a quarterly and twelve month period ∙ Work cooperatively with all departments to seek out opportunities to achieve and increase revenue generation ∙ Maintain all block pickups throughout the year. Guest Service Manager ∙ Responsible for all fractions of the Front Desk Operations; Check-in/ Check-out of guest, PBX Operator ∙ Responsible for all Concierge duties (i.e. Restaurant Reservations, Theater, Sightseeing tours and Transportation arrangements) ∙ Acts as Reservation Agent in the absence of the Reservation Manager, handling room rate inquires and making actual reservations ∙ Acts as General Cashier / Checking-out banquet accounts, Restaurant charges and balancing out the day Show less

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