Carmen Ellington

Operations Manager at Macedonia Family & Community Enrichment Center (FACE)
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Operations Manager
      • Feb 2022 - Present

      ⮚ Improves the operational systems, processes and policies – specifically, supports better management reporting, information flow and management, business process, and organizational planning ⮚ Assists the C-Suite Officers with daily administrative duties, tasks, and activities that include managing an active calendar of appointments for the CEO; composing and preparing correspondence; itineraries, and agendas, and compiling documents for meetings. ⮚ Manages policies and processes for insurance requirements, monitors policy renewal dates, and maintains notification schedule for funders ⮚ Liaisons with the Controller to assure agency reporting tasks takes place. ⮚ Drives initiatives within the management team and the overall organization that contributes to long-term operational excellence ⮚ Supervises the administrative assistants' team functions and their efforts to support agency staff ⮚ Serves as the CEO’s administrative liaison to the Board of Directors and manages Board activities, which include coordinating bi-monthly Board meetings and dinners; compiling, assembling, and distributing Board meeting materials. ⮚ Communicates directly and on behalf of the CEO with Board members, donors, foundation staff, and others on matters related to the agency as directed by the CEO. ⮚ Supports CEO in her external commitments related to Macedonia FACE, including service on external boards, committees, and other groups. ⮚ Communicates with the general staff on the CEO’s behalf and coordinates logistics with high-level meetings both internally and externally. Coordinates meetings for the FACE Management Team and FACE staff. ⮚ Administratively supports human resource functions (recruiting support, document formatting, and other administrative tasks), drafts emails and other FACE correspondence as directed. Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Operations Analyst
      • Jan 2022 - Mar 2022

      *Ensure efficient management of day-to-day operations *Review, initiate and maintain operational processes, infrastructure and objectives *Manage administrative needs *Research, engage and contract with vendors *Serve as initial point-of-contact for clients *Handle follow up with clients, including: scheduling consultations, managing document flow, and invoicing *Ensure efficient management of day-to-day operations *Review, initiate and maintain operational processes, infrastructure and objectives *Manage administrative needs *Research, engage and contract with vendors *Serve as initial point-of-contact for clients *Handle follow up with clients, including: scheduling consultations, managing document flow, and invoicing

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Consultant
      • Oct 2020 - Jun 2021

      ● During the organization’s court-approved dissolution, continued to provide administrative support to the Executive Director and Board of Directors. ● Coordinated closing of the administrative office, including termination of services, disposal of furniture and other assets. ● Handled the cataloging, packing, and shipping of critical files to permanent storage. ● Worked with Controller to ensure final payments to vendors. ● During the organization’s court-approved dissolution, continued to provide administrative support to the Executive Director and Board of Directors. ● Coordinated closing of the administrative office, including termination of services, disposal of furniture and other assets. ● Handled the cataloging, packing, and shipping of critical files to permanent storage. ● Worked with Controller to ensure final payments to vendors.

    • Manager of Executive Affairs
      • Sep 2012 - Sep 2020

      ▪ Recruited by the Chief Operating Officer to manage the COO’s and CEO’s offices, schedules, and contacts with all constituents. ▪ Managed all activities within the agency’s Executive Suite. ▪ Beginning April 2017, acted as Human Resources Generalist for staff of 20, including hiring, performing background checks, and investigating policy violations. ▪ Chaired state-certified workplace safety; participated in the planning and implementation of policies involving security for the agency’s 7 buildings. Investigated, resolved and composed reports on safety and other policy violations. ▪ Assisted COO in researching and vetting security and technology systems for upgrades. ▪ Drafted and/or edited communications for senior leadership and other staff members. ▪ Served as liaison to 20 tenant agencies that leased offices in 4 of the agency’s buildings. ▪ Supervised 3 part-time receptionists. ▪ Assisted senior leadership with the management of special projects and events. ▪ Managed social media accounts and provided basic website updates. Show less

    • Manager of Executive Affairs
      • Apr 2004 - Sep 2012

      Efficiently and professionally managed the President/CEO’s office, schedule, and his/her contact with internal and external constituents. Managed and coordinated activities and meetings of the Board of Directors and its committees. Made appropriate independent decisions on behalf of the President/CEO. Participated in the planning and management of new projects and Center initiatives. Acted as liaison between the Board and the Center’s staff, consultants, stakeholders, and patrons. Directed the internal communications of the Center to ensure the effective dissemination of information between the President/CEO, senior staff, and the Board. Wrote and edited monthly newsletter sent to the Board. Handled confidential and sensitive matters and issues with the utmost discretion. Prioritized and managed multiple projects simultaneously and followed through on issues in a timely manner. Provided project management on special projects as directed by the President/CEO and Board Chairman. Assisted members of senior management team with special projects as necessary. Show less

    • Oil and Gas
    • 1 - 100 Employee
    • Risk & Compliance Assistant
      • Aug 1999 - Oct 2003

      Served as Administrative Assistant to Vice President of Compliance, Safety Director, and President of Company. Filed workers' compensation, general liability, and automobile claims with insurance company and handled follow-up on minor claims. Submitted proper documentation to state and federal environmental offices following fuel spills. Responsible for tracking daily hours of service for approximately 150 D.O.T. compliant commercial truck drivers. Maintained database of driver information such as license, physical examination, and certification expirations. Maintained database of company-held business licenses and both company and vendor-held certificates of insurance. Assisted in editing of driver manuals. Provided administrative support for President of Company, including highly confidential correspondence such as acquisition letters of intent, purchase information, and employee relation’s issues. Show less

Education

  • Allegheny College
    Bachelor of Arts (B.A.), English
    1982 - 1986

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