Carmen Diaz

Patient Account Representative at Advanced Diagnostic Group, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Land O' Lakes, Florida, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Account Representative
      • Apr 2020 - Present

      Process and manage patient claimsCollect payments from patients for processingResolve any issues relating to the patient accountAnswer any questions patients may have about their accountAssist patients with terms for repayment structuresNegotiate any overdue balance to recover payment from patientsGenerate bills for patients including payment plan optionsExplain insurance benefits to patientsSend nonpayment PIP Demands.Negotiations

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Paralegal
      • Aug 2018 - Present

      Preparing affidavits, legal correspondence and other documents for attorneys.Organizing and maintaining documents in a paper or electronic filing system.Meeting with clients, attorneys, and other professionals to talk about case details.Filing pleadings with court clerk.Helping prepare for trial by organizing exhibits and assisting with other tasks as needed.Preparing briefs, wills, contracts, real estate closing statements, pleadings, appeals, and other legal documents.Investigating facts and laws of cases and searching public records and other resources to prepare cases and determine causes of action.Directing and coordinating law office activity, including delivery of subpoenas.Gathering and analyzing statutes, decisions, and legal articles, codes, documents and other data.Calling on witnesses to testify at hearings.Keeping law library up-to-date by monitoring legal volumes.Paralegal Requirements:Certificate of completion from an ABA-approved paralegal certification program of education and training, or an associate degree in paralegal studies.Associate degree.Proficient with Microsoft Office, specifically Outlook, Word, and Excel.Strong oral and written communication skills.Excellent organizational skills.Must be able to effectively multi-task, manage time sensitive documents and have exceptional organizational skills in a fast-paced environment.Must be able to function effectively in a busy, team oriented environment.Office administration experience.

    • Office Assistant
      • Oct 2017 - Present

      Answer questions related to VA Educational Benefits for walk in students. Assist with filing documents paper/electronic to support the required reports to the VA. Scheduling VA counseling appointments with VA Certifying official.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Create, maintain, and enter information into databases.Prepare or assist with the preparation of required reports to the Veterans Administration. These include enrollment certifications, notices or changes of enrollment and periodic verification of pursuit of training. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.Trained on computer programs Datatel, Image Now

    • Higher Education
    • 200 - 300 Employee
    • Student
      • 2014 - 2017

      My name is Carmen Diaz Bean and I am a student at Georgia Military College, studying for my Associates of Science Degree in Social Work. In the previous city of Valdosta, GA. where I am from, I worked under the VA Work Study Program as a VA Education Representative and a Volunteer for Educational Fairs with Georgia Military College Moody Airforce Base. I have a teenage daughter and a husband who is a 100% disabled Army Veteran. I read the posting for the position that is available. My experience aligns with the qualifications you are seeking. With my experience, I have the skills in clerical, scheduling, patient referrals, front office medical, customer service, and medical records with working knowledge of Access, PowerPoint, Excel, and Outlook.In addition to my experience and personal qualities, I have the education, work experience, training foundation and the dedication to work with the community to provide the assistance that is needed. Please review my attached resume for additional details regarding my experience.

    • VA Representative Work Study
      • Nov 2015 - 2016

      Duties, Accomplishments and Related Skills: Answer questions related to VA Educational Benefits for walk in students. Assist with filing documents paper/electronic to support the required reports to the VA. Scheduling VA counseling appointments with VA Certifying official.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Create, maintain, and enter information into databases.Prepare or assist with the preparation of required reports to the Veterans Administration. These include enrollment certifications, notices or changes of enrollment and periodic verification of pursuit of training. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.Trained on computer programs Datatel, Image Now

Education

  • Georgia Military College-Valdosta Campus
    Associate of Science - AS, Social Work
    2015 - 2017
  • GMC - Georgia Military College
    Sociology/Social Work
    -

Community

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