Experience

Grand Class. Exclusividad en movimiento.

• Agente de reservas

  • Apr 2022 - Present

  Gestión de reservas y confección de presupuestos. Gestión de reservas y confección de presupuestos.



KOBO SAFARIS

• Leisure Groups- Reservations Consultant

  • Dec 2018 - Dec 2021

  Kobo Safaris is a Destination Management Company that leads the South American and Spanish market. Currently they are based in the East and South of the African Continent, and their teams come from countries all over the world. In Kobo Safaris we are always looking for the best services and experiences for our clients, in oder to share with them the beauty and magic of the African Continent. Kobo Safaris SOUTH AFRICA works with countries such as South Africa, Zambia, Zimbabwe, Botswana, Madagascar, Mozambique and Mauritius Islands.In Kobo Safaris I was based in Cape Town (South Africa). I used to work in the Leisure Groups department and lately I was involved in quoting Incentive groups. In this role, I have had to quote new groups and requests.Then, as soon as the group gets confirmed, I have had to book all the services involved and make sure that they run smoothly when the group is busy traveling in the country.



KUONI PRIVATE SAFARIS

• MARKET MANAGER SPAIN, PORTUGAL, ITALY AND SOUTH AMERICA

  • Jun 2013 - Jul 2015

  Kuoni Private Safaris is a Destination Management Company that works with 18 countries from the African Country such as Kenya, Tanzania, South Africa, Zambia, Zimbabwe, Botswana, Namibia, Mozambique, Mauritius...While working at Kuoni Private Safaris, I was based in the Capetonian Office but I had to deal remotely with the Kenyan Office as well. My main task was to sell the services of the company to Tour Operators based in South and Central America, Spain, Portugal and Italy, in order to get as many tourists as possible to travel to Africa making use of our company. I have had to keep current customers and get new ones, attending trade shows and visiting them at their offices. Make use of Marketing and promotion strategies to increase visibility in the market. Management of a team of 5 staff members in South Africa and 2 in Kenya. Keep open communication with the Tour Operators 24/7 in case they had questions or clients traveling.



ITURGITXI

• Restaurants
• 1 - 100 Employee

• MARKETING AND PUBLIC RELATIONS MANAGER

  • Sep 2010 - Sep 2011

  Marketing and Public Relations manager at Asador Iturgitxi Restaurant.My main tasks were as follows:Corporate Identity creation, Internet presence increase, RSC actions implemented, development of new ways to communicate internally, events management, public relations and Marketing actions development. Marketing and Public Relations manager at Asador Iturgitxi Restaurant.My main tasks were as follows:Corporate Identity creation, Internet presence increase, RSC actions implemented, development of new ways to communicate internally, events management, public relations and Marketing actions development.



CONSEJO SUPERIOR DE CÁMARAS DE COMERCIO Y NAVEGACIÓN DE ESPAÑA

• Asistente del Jefe Protocolo

  • Sep 2009 - Apr 2010

  Tareas desarrolladas: - Organización de la agenda y coordinación, con otras instituciones privadas o públicas, de los diferentes puntos críticos del evento. - Detección de posibles necesidades y asistencia a personalidades relevantes. - Control del cumplimiento de la política de imagen del Consejo. - Apoyo al Presidente del Consejo de Cámaras en la gestión protocolaria.Función principal del puesto: - Asistencia en la organización de eventos de gran envergadura y de entrevistas personales del Presidente del Consejo (D. Javier Gómez Navarro) con empresarios, Ministros y Funcionarios Públicos (nacionales e internacionales), Asociaciones sectoriales, etc. He participación en la organización de actos como: - Celebración del Pleno de las Cámaras de Comercio de España en Girona, bajo la presidencia de Sus Altezas Reales los Príncipes de Asturias. - Acto de presentación del “Libro de la Innovación” presidido por la Ministra de Ciencia e Innovación, Dª Cristina Garmendia. Acto cubierto por los medios. - Encuentro empresarial presidido por 5 Ministros turcos con grandes empresarios españoles, y con la asistencia de prensa.



GRAN MELIÁ PALACIO DE ISORA 5*L

• Asistente del Red Level Manager

  • Jun 2008 - Jul 2009

  Funciones principales del puesto: - Labores como adjunta al Director del departamento. - Gestiones administrativas internas y labor de relaciones públicas. - Creación e implantación de las normas base de la recepción Red Level. - Formación a los nuevos trabajadores del departamento. - Tareas propias del departamento de Recepción. Funciones principales del puesto: - Labores como adjunta al Director del departamento. - Gestiones administrativas internas y labor de relaciones públicas. - Creación e implantación de las normas base de la recepción Red Level. - Formación a los nuevos trabajadores del departamento. - Tareas propias del departamento de Recepción.



MELIÁ SANCTI PETRI 5*GL

• Recepción Servicio Real

  • Feb 2007 - May 2008

  Realización de las tareas propias del departamento de recepción. Puesta en marcha, junto con la jefa de recepción y la jefa de Servicio Real, la recepción exclusiva para clientes de Servicio Real. Realización de las tareas propias del departamento de recepción. Puesta en marcha, junto con la jefa de recepción y la jefa de Servicio Real, la recepción exclusiva para clientes de Servicio Real.



HIGH TECH MADRID AEROPUERTO 4*

• Receptionist

  • Feb 2006 - Aug 2006

  I have performed the tasks of the Reception department. I have performed the tasks of the Reception department.



ABBA MADRID HOTEL 4*

• Receptionist

  • Jul 2005 - Feb 2006

  I have performed the tasks of the Reception department. I have performed the tasks of the Reception department.