Carmen Cole
Customer Service Representative at UCB, Inc.- Claim this Profile
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Bio
Experience
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UCB
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United States
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Financial Services
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100 - 200 Employee
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Customer Service Representative
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Jun 2015 - Present
Provide patients information for account information from hospital and physician visits. Take insurance information and make payments on the accounts . also worked as debt collector for 4 months as a Account Manager of collecting medical hospital and physicians bills from debtors, lawyers and or insurance companies never filed. As paid in full, settlements and or payment plans.
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Debt Collector
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Jul 2016 - Oct 2016
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FRONTGATE
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United States
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Retail
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100 - 200 Employee
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Sales Associate
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Dec 2014 - May 2015
the store clean, cashier for instore and catalog orders,put out new merchandise. the store clean, cashier for instore and catalog orders,put out new merchandise.
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Macy's
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United States
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Retail
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700 & Above Employee
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salesperson
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Feb 2014 - Dec 2014
Moderate Sportswear/Petites &dresses To make sure that each customer gets Customer service. maintain the folded tables, clearance racks, and floor. Help with clean fitting room team . As a specialist I make sure that my department was recovered every day. To open 4 credits on a weekly bases. To reach my sale goal daily and achieve my score card weekly. Have Product Knowledge, merchandising, some visual merchandising, and markdowns. Maintain fitting rooms. Opening and closing the department.
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Beauty Consultant
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Feb 2011 - Feb 2014
Beauty Advisor for Carol's Daughter at Macys I provide Personal Client services to women and men who are interested to learn about the products Knowledge of Carol's Daughter as well of how and what to use for their concerns and needs from the products. I try to provide a welcoming environment by using the products and share my personal experiences with how and what I use to identify with each and every client new and recurring. To open 2 to 3 credits on a weekly bases. Reach my counter sale goal daily, and weekly. To achieve my score card weekly The Mission Statement I uphold for Carol's Daughter: To fulfill the beauty needs of diversity of skins that make-up the tapestry of our world by creating high-quality hair, body and skincare products made with Natural products. Show less
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Retail Salesperson
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Jun 2009 - Feb 2011
Recovery Team Lead, Better sportswear (Ralph Lauren Specialist. Moderate Sportswear/Petites (Coats and Swim)To make sure that each customer gets Customer service. As a recovery team lead to direct a team of 37 or more to each department and maintain the folded tables, clearance racks, and floor. Help with fitting room team when help is needed. As a specialist I make sure that my department was recovered every day. To open 2 to 3 credits on a weekly bases. To reach my sale goal daily and achieve my score card weekly. Have Product Knowledge, merchandising, some visual merchandising, and markdowns. Maintain fitting rooms. Opening and closing the department. Show less
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Merchandising Specialist
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Apr 2007 - Nov 2009
AM Merchandising Team/area merchandise specialist as a merchandising team member, my job consist of placing new merchandise on the floor, setting upcoming sales, markdowns and markups, processing merchandise, and filling the floor.
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Education
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high-tech institute phoenix
Graphic Design -
Bauder College
Fashion merchandising, Fashion Merchandising