Carmen Choo

Account Manager at CTC- Global Sdn Bhd
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Contact Information
Location
Petaling Jaya, Selangor, Malaysia, MY
Languages
  • English Native or bilingual proficiency
  • Chinese Full professional proficiency
  • Cantonese -
  • Korean Limited working proficiency

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Experience

    • Malaysia
    • Information Technology & Services
    • 300 - 400 Employee
    • Account Manager
      • Jan 2023 - Present

      • Manage client’s IT and business satisfaction in the delivery of IT services and ensure profit objectives are met. • May lead business development teams in identifying new business opportunities and managing the sales cycle from start to finish, particularly in growing the existing business in the account. • To engage with principal, partners, suppliers, in the sales activities on IT services of the Company. • To ensure sales targets are achieved and to maintain good customer rapport. • To investigate customer’ s complaints on quality, delivery, service etc and to recommend corrective measures. • To present, negotiate and prepare quotations etc. • Conduct sales presentations, product/solution demo to prospects and existing customers. • To source & develop new customers and liaise with existing customers. Show less

    • Malaysia
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Aug 2021 - Dec 2022

      - Work closely with clients, internal operation team & external parities to oversee execution of clients’ campaigns - Develop & customise integrated proposal to meet clients’ business objectives - Service existing clients - To prospect new clients and secure new business - Client relationship management - build and maintain good relationships with clients - Work closely with teammates to develop promotional strategies & proposals - Work closely with clients, internal operation team & external parities to oversee execution of clients’ campaigns - Develop & customise integrated proposal to meet clients’ business objectives - Service existing clients - To prospect new clients and secure new business - Client relationship management - build and maintain good relationships with clients - Work closely with teammates to develop promotional strategies & proposals

    • Canada
    • Public Relations and Communications Services
    • Account Manager
      • Nov 2020 - Jul 2021

    • Executive, Activation
      • Nov 2019 - Nov 2020

      - Manage & Prepare Activation rate cards and packages- Prepare Activation proposal- Execute Activation campaigns – coordinate between client, concessionaires & event supplier- Manage internal company events

    • Malaysia
    • Retail
    • 1 - 100 Employee
    • Event Executive
      • Jan 2019 - Sep 2019

      - Responsible as event PIC - Responsible as PIC for Monthly meeting & AGM - Work closely with event organizing chairman & committee - Arrange seminar & academy talk - Responsible as event PIC - Responsible as PIC for Monthly meeting & AGM - Work closely with event organizing chairman & committee - Arrange seminar & academy talk

    • Intern
      • Jan 2018 - Apr 2018

      - Advertising for Korea Magazine ( Tenasia Magazine) - Marketing for Korea cosmetic products. - Event management (B2B) for Korean Companies. Eg. KOREAN - ASEAN DIGITAL CONTENT CONFERENCE - Advertising for Korea Magazine ( Tenasia Magazine) - Marketing for Korea cosmetic products. - Event management (B2B) for Korean Companies. Eg. KOREAN - ASEAN DIGITAL CONTENT CONFERENCE

    • Malaysia
    • Advertising Services
    • 1 - 100 Employee
    • Intern
      • Jan 2016 - Mar 2016

      - Assist in planning and executing Company's A&P activities. - Assist in client's brand development & management. - Assist in undertaking and executing marketing plans & activities. - General marketing administration tasks Accounts involved: Joven, Beans & Beans, Stemlife & Avis. - Assist in planning and executing Company's A&P activities. - Assist in client's brand development & management. - Assist in undertaking and executing marketing plans & activities. - General marketing administration tasks Accounts involved: Joven, Beans & Beans, Stemlife & Avis.

    • India
    • Consumer Services
    • Tutor
      • 2015 - 2016

      - Part time tutor for Science subject - Part time tutor for Science subject

Education

  • Kolej KDU
    Bachelor of Communication, Mass Communication/Media Studies
    2014 - 2018

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