Carmen Cheung

Participants Advocate at Culinary Health
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -
  • Cantonese -
  • Mandarin -
Skills

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Bio

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Credentials

  • Chronic Disease Self-Management Leader Training
    Dignity Health
    Nov, 2017
    - Nov, 2024
  • Diabetes Self-Management Cross-Training
    Dignity Health
    Nov, 2017
    - Nov, 2024
  • Basic Medical Terminology
    College of Southern Nevada
    Dec, 2016
    - Nov, 2024
  • Patient Advocate
    Professional Patient Advocates, LLC
    Jun, 2015
    - Nov, 2024
  • Certification in Accounting
    Hong Kong Institute of Vocational Education
    Jul, 2000
    - Nov, 2024

Experience

  • Culinary Health Fund
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Participants Advocate
      • Oct 2014 - Present

      My primary responsibilities are conducting on-site advocacy outreach at the Union, in the Culinary Pharmacy and at various other properties. As part of my advocacy, I educate participants and Union staff on the Fund’s benefits and eligibilities. I also promote wellness programs. As well, I assist with complaint resolutions and help participants with their questions/ concerns in person, in email and on the phone. I help with identifying participants who require follow-up services. I also educate, motivate and recruit participants regarding participation in Fund Programs. Show less

  • UNITE HERE HEALTH
    • Chicago, IL
    • Services Representative
      • Aug 2009 - Oct 2014

      Advocate for diverse health-plan membership. Assist participants and Hospital in navigating claims and payment processes. Coordinate with Claims Department regarding coverage disputes. Resolve internal claims discrepancies with providers. • Make PowerPoint presentations to prospective clients in English, Mandarin, Cantonese • Research client questions about health concerns, responsibilities, rights • Assist clients in filing appeals regarding claim denial • Interface with hospital, doctor office, billing departments, collection agencies for members Show less

  • Sumitomo Electric Carbide
    • United States
    • Industrial Machinery Manufacturing
    • 100 - 200 Employee
    • Accounting Assistant
      • Apr 2004 - Aug 2009

      Account Receivable Account Receivable

Education

  • The Hong Kong Institute of Education
    Certificate for Accounting Technician, Accounting
    1998 - 2000

Community

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