Carmen Chan

Product Manager | Robotic Process Automation Solution (RPA) at Glocomp Systems (M) Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Malaysia, MY

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Experience

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Manager | Robotic Process Automation Solution (RPA)
      • Nov 2019 - Present

    • Product Manager | Advance Cyber Security Solution
      • Apr 2014 - Present

      • Product Champion for Advance Cyber Security Solution from 2014’Q2 onward, ambassador to vendor to manage key communication with vendor brands. o Ensure AMs, Cosultants and Engineers are enabled and certified with pre-requisite vendor accreditation program for market competency and revenue target meeting.o Execute strategic bid cycle, procurement, shipment andlogistic, project coordination, and RMA handling.o Plan and execute periodical workshop, brand teaming event, sales spiff and incentive program for effective brand activation on Advance Cyber Security Products.o Perform business development and Go-To-Market activity for managed brands to drive market adoption and brand loyalty.o Jointly recruit, groom and manage relationship with key account partners / customers by regular engagement along with AMs to develop an depth understanding of Advance Cyber Security solution to partners / customers.o Develop sales strategies and contingency approaches to win deal through security focused partners.partners / customers.o Ensure license and support maintenance renewal on passed closed deals for recurring revenueo Product portfolio : FireEye and RSA Show less

    • Product Manager | Wireless Connectivity Solution
      • Feb 2011 - Apr 2014

      • Product champion for Aruba Wireless Network Solution from 2011-2014’Q2o Run regular solution driven workshop to end customer to expose & educate them on the best practice in Aruba install base (eg: education, telco) from oversea and domestic to improve working efficiency & cost saving for customer.o Schedule twice monthly instructor-led tutorial and hand-on workshop to partner to upskill them to probe and delve opportunity independently with skill learnt.o Execute periodical telemarketing activity to targeted customer segment with customize solution and bring in meeting appointment to work with selected partner.o Ensure consultant and engineer are accredited with Vendors predefined certifications to delivered quality proposal, closure, recurring services revenue and to enable partnero Run quaterly channel incentive program to meet vendor assigned quota that includes cross products bundling to package total solution to channel to broader customer base o Recruit non focus partners via sales, technical training & incentive program o Product portfolio : Aruba Wirelese Network Show less

    • Senior Account Manager
      • Nov 2009 - Feb 2011

    • Product Manager
      • Nov 2007 - Oct 2009

    • Account Manager
      • Dec 2003 - Nov 2007

    • Marketing Executive
      • Aug 2001 - Nov 2003

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