Experience

HardHat Workforce Solutions

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Jr. Operations Manager

  • Oct 2023 - Present

  Orlando, Florida, United States Process, maintain and update employment records related to hiring, termination, and transfers utilizing Applicant Tracking System. Schedule and conduct Interviews to obtain information on work history, training, education, or job skills. Inform job applicants of details such as duties and responsibilities, compensation, benefits, job assignments and working conditions. Work with the HR Department to address employee relations issues, complaints, concerns… Show more Process, maintain and update employment records related to hiring, termination, and transfers utilizing Applicant Tracking System. Schedule and conduct Interviews to obtain information on work history, training, education, or job skills. Inform job applicants of details such as duties and responsibilities, compensation, benefits, job assignments and working conditions. Work with the HR Department to address employee relations issues, complaints, concerns, and injuries. Post and Maintain job advertisements using various job boards. Collaborates with the sales team to fulfill job orders. Work with the HR Department to ensure compliance with federal, state, and local employment laws and regulations, and company policies. Conduct safety orientations and toolbox talks promoting safety and injury prevention.

• Operations Project Coordinator

  • Mar 2022 - Present

  United States Process, maintain and update employment records related to hiring (Onboarding), termination, and transfers utilizing Applicant Tracking System TempWorks Enterprise/ TW Beyond. Work within database to ensure proper notes, assignments, orders and customers are being created. Schedule and conduct Interviews to obtain information on work history, training, education, and job skills. Assist in providing job applicants detalls such as duties and responsibilities… Show more Process, maintain and update employment records related to hiring (Onboarding), termination, and transfers utilizing Applicant Tracking System TempWorks Enterprise/ TW Beyond. Work within database to ensure proper notes, assignments, orders and customers are being created. Schedule and conduct Interviews to obtain information on work history, training, education, and job skills. Assist in providing job applicants detalls such as duties and responsibilities, compensation, benefits, job assignments and working conditions. Develop and maintain working relationships with customers and employees. Assist with sell of company services to new and existing customers Perform walk-Ins, assist in collecting timecards, provide PPE or supplies to job sites, and work with customers to ensure all needs are met on projects. Conduct safety orientations and toolbox talks promoting safety ana injury prevention Assist in addressing employee relation, issues, complaints, concerns, and injuries. Assist in posting and maintaining job advertisements using various job boards Assist the sales team and Operations Manager to fulfill job orders Perform payroll and other administrative duties as needed.



Dusobox Corporation

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Bilingual Customer Service Representative

  • Feb 2022 - Mar 2022

  *Take customer order either directly from customer or sales representative. *Place orders on a timely basis for purchases of material and supplies to be used in production. *Handle customer complaints and questions and follow up with appropriate internal personnel as required. *Maintain customers files. *Process new item. *Process purchase orders. *Coordínate accounting credits. *Record and distribute customer order changes. *Fax confirmation to customer… Show more *Take customer order either directly from customer or sales representative. *Place orders on a timely basis for purchases of material and supplies to be used in production. *Handle customer complaints and questions and follow up with appropriate internal personnel as required. *Maintain customers files. *Process new item. *Process purchase orders. *Coordínate accounting credits. *Record and distribute customer order changes. *Fax confirmation to customer. *Assist sales personnel as appropriate and assist in generating supplemental sales. *Track warehouse items to insure availability and that agreed upon minimum/maximum levels are followed. *Analyze monthly usages and restocking per customer. *Complied with company policies and procedures. *Additional duties as assigned by management.

• Customer Service Administrative

  • Nov 2021 - Feb 2022

  United States *Work independently and within a team on special non recruiting and on going projects. *Build and maintain customer databases, including customer contacts, addresses and ship to information. *Maintain and control customer’s inventory. * Receive customers calls regarding orders, questions, and any concerns. *Process orders on a timely manner. *Assist sales personal as appropriate and assist in generating supplemental sales. *Record and maintain customer and vendors… Show more *Work independently and within a team on special non recruiting and on going projects. *Build and maintain customer databases, including customer contacts, addresses and ship to information. *Maintain and control customer’s inventory. * Receive customers calls regarding orders, questions, and any concerns. *Process orders on a timely manner. *Assist sales personal as appropriate and assist in generating supplemental sales. *Record and maintain customer and vendors complaints. *Handle customer concerns and complaints and follow up with appropriate personnel. *Handle filling, scanning, and archiving as requested. *Perform duties as assigned/necessary which are related, or logical in assignment to the positions. *Comply with company policies and procedures. *Additional duties as assigned by management.

• Office Administrator

  • Aug 2021 - Nov 2021

  Greet and welcome guests as soon as they arrive at the office. * Checking in and out through Swipedon * Direct visitors to the appropriate person and office * Answer, screen and forward incoming phone calls * Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) * Provide basic and accurate information in-person and via phone * Carrying out clerical duties such as answering phone calls, responding to emails… Show more Greet and welcome guests as soon as they arrive at the office. * Checking in and out through Swipedon * Direct visitors to the appropriate person and office * Answer, screen and forward incoming phone calls * Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) * Provide basic and accurate information in-person and via phone * Carrying out clerical duties such as answering phone calls, responding to emails. Manage correspondence (e-mails, letters, packages etc.) Coordinating and controlling appointments, meetings, and the conference room schedule in order to prevent duplicate bookings. * Maintaining general office files, including job files, vendor files, and other files related to the company’s operations. * Specifically handles filing, data entry, scanning and archiving as requested. *Support the accounting department; AR-scan and send the customer invoices, AP-print all vendors invoices and provide the packing slip/ BOL’s. * Review ALL emails daily in the Accounts Payable inbox along with Accounts Receivable. * Update the scan folder from accounting and save documents in the appropriate vendors folder. * Comfortable handling confidential information. * Multi-tasking and time-management skills, with the ability to prioritize tasks. Payroll Clerk Skills: Analyzing Information , Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, General Math Skills, Financial Software, Reporting Skills, Verbal Communication, Organization. Maintain payroll information by collecting, calculating, and entering data for temp employees hourly time sheet. Resolves payroll discrepancies by collecting and analyzing information. * Maintains payroll operations by following policies and procedures; reporting needed changes. * Contributes to team effort by accomplishing related results as needed. Answering Temporary Staffing Agency inquiries through e-mail regarding employees hourly payments.

• Front Desk Receptionist

  • Dec 2020 - Aug 2021

  * Greet and welcome guests as soon as they arrive at the office. * Checking in and out through Swipedon * Direct visitors to the appropriate person and office * Answer, screen and forward incoming phone calls * Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) * Provide basic and accurate information in-person and via phone * Carrying out clerical duties such as answering phone calls, responding to… Show more * Greet and welcome guests as soon as they arrive at the office. * Checking in and out through Swipedon * Direct visitors to the appropriate person and office * Answer, screen and forward incoming phone calls * Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) * Provide basic and accurate information in-person and via phone * Carrying out clerical duties such as answering phone calls, responding to emails. Manage correspondence (e-mails, letters, packages etc.) Coordinating and controlling appointments, meetings, and the conference room schedule in order to prevent duplicate bookings. * Maintaining general office files, including job files, vendor files, and other files related to the company’s operations. * Specifically handles filing, data entry, scanning and archiving as requested.



Atlantic Workforce

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• HR-Recruiter Electrical Trade

  • Sep 2019 - Mar 2020

  294 N Magnolia Ave. Suit #242 Orlando, Florida Recruit, interview, and screen, Electricians, Helpers and Top Helpers for client projects. Perform phone interviews of clients and trade personnel. General administrative duties including office clerical/tech Continuous recruitment tracking via a variety of web formats. Manage employees work data in Coats system. Administer skill testing for trade work compliance. Employee relations on all aspects of concerns.



dnata

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• British Airways Passenger Agent

  • Jun 2019 - Jan 2020

  MCO Airport Orlando, Florida Assist passengers with boarding passes. Resolve ticket and seating issues. Assist physical gate boarding.



Quality Inn & Suites Eastgate By Choice Hoteles

• Night Shift Audit Receptionist

  • Dec 2018 - Aug 2019

  Kissimmee, Fl Audit Daily Hotel income Reservation. Management. Front desk operations. Manage difficult clientele situations.



Universal de Negocios y Turismo

• Travel Arrangements
• 1 - 100 Employee

• Asesor Comercial Bilingue

  • Dec 2017 - Jun 2018

  Bucaramanga Bilingual Business Advisor. Orientate new customers. Offer/Sale Local-International Vacation Packages.



Mundo Soccer, C. A.

• Administradora

  • Apr 2014 - Nov 2017

  Ciudad Ojeda - Estado Zulia, Venezuela Call-on potential Companies/clients. Buy and sale special equipment. Rental of Artificial Grass Courts for: Boot Camp friendly facilities, Dance therapy facility, Business Events, Non-profit Foundation’s, Children with special needs, Soccer Team friendly Championship, Birthday Celebration services: Rental of tables, chairs, table linen, fast food/food trucks, popcorn machine, sweet cotton machine, cake, awning and sun shades, all sizes and shaped inflatable, foam machine, music… Show more Call-on potential Companies/clients. Buy and sale special equipment. Rental of Artificial Grass Courts for: Boot Camp friendly facilities, Dance therapy facility, Business Events, Non-profit Foundation’s, Children with special needs, Soccer Team friendly Championship, Birthday Celebration services: Rental of tables, chairs, table linen, fast food/food trucks, popcorn machine, sweet cotton machine, cake, awning and sun shades, all sizes and shaped inflatable, foam machine, music service, football referee. Show less



Colegio San Agustin

• Profesora de Inglés (Primaria y Bachillerato)

  • Sep 2013 - Jul 2014

  Venezuela, Ciudad Ojeda-Estado Zulia 1st Grade - 3rd Year High School Manage English Book Guide for each grade. Follow up 12 to 20 lessons. Use strategies in order to challenge students in different ways.



U.E. "Instituto Metroploitano Adventista" I.M.A. San Cristobal

• Coordinadora de Seccional Bachillerato

  • Sep 2008 - Jul 2013

  Venezuela Assist students with general school schedules. Provide students with academic and personal goals in and out of school. Coordinate general team work with teachers and academic managers. Work with parents, teachers in order to improve student’s academic behavior or other problems.



Universidad de los Andes (VE)

• Venezuela
• Higher Education
• 700 & Above Employee

• Profesora del Departamento de Idiomas Modernos

  • Feb 2012 - Jul 2012

  Venezuela, San Cristobal



U.E. "Colegio Adventista de Sierra Maestra" Maracaibo-Estado Zulia

• Maestro de Enseñanza Primaria

  • Sep 2006 - Aug 2008

  Venezuela, Maracaibo-Estado Zulia



Language Center C.A.

• Instructora de Inglés

  • Aug 2002 - Aug 2003

  Venezuela, Punto Fijo- Estado Falcón