Experience

Accuro (Care Services)

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Voluntary Office Administrator

  • Jan 2021 - Present

  Duties include social media and internet research, as well as analysis of statistics surrounding disabilities and relevant articles.Enhanced DBS certificate.



National Express LTD

• United Kingdom
• Truck Transportation
• 700 & Above Employee

• Engineering Administrator

  • Aug 2014 - Nov 2020

  Responsible for stock requisition, stock distribution and stock taking.Kept engineering staff informed on the status of orders, reducing “work in progress” delays.Liaised with suppliers to obtain quotes and establish lead times on orders.Raised purchase orders for all engineering expenses within the £2.3M main budget.Undertook weekly check of consumables, ensuring continuity of supplies, reducing the time vehicles were off the road.Oversaw 50% stock-take and relevant documentation on a monthly basis, achieving “Gold” audit status for 6 years in a row.Undertook invoice matching from the Purchase Ledger Department, leading to improved payment times for suppliers.Processed “Non Purchase Order Receipts” for any credit card transactions or stock not bought using a Purchase Order.Provided Purchase Order data via spreadsheets to suppliers on a regular basis.Recorded stock-take findings onto the in-house database, ensuring KPI compliance.Authorised orders up to a specified value, reducing workload for the Engineering Manager.Entered “Stores issue sheets” onto the in-house database and maintained “Total Issues” report leading to improved accuracy of real time information. Implemented various ordering processes leading to improved efficiency and inventory optimisation.Finalised Purchase Orders when goods received.Escalated issues related to purchase orders, costs and stock to the Engineering Manager.Ordered parts for vehicles, utilising the preferred suppliers list, and contacting potential new suppliers when necessary.Rigorously kept within the £500K stock budget allocated for ordering of parts.Maintained “Stocktake Discrepancy” and “Stock Valuation” reports.Completed "New Supplier Set Up" forms and passed to Engineering Manager for approval.Taken on as a permanent member of staff, in June 2016, after an initial temporary contract.



Writtle University College

• United Kingdom
• Higher Education
• 200 - 300 Employee

• Human Resources Administrator

  • Jun 2008 - Jun 2012

  Updated the HR database with training and appraisal information.Collated monthly appraisal reports for the Senior Management Team.Monitored and followed up completed appraisal documentation, ensuring compliance with relevant policies.Arranged transport and accommodation for staff attending “off campus” training courses.Ensured all staff attended mandatory training by arranging and informing staff of location and dates.Recorded updates to staff personnel files including training and appraisals carried out.Liaised with course suppliers ensuring delivery was in place for staff as and when required.Responded to queries via email, face to face and over the telephone.Attended meetings and carried out minute taking as required.



Harlow Council

• United Kingdom
• Government Administration
• 1 - 100 Employee

• Funding Administrator

  • Sep 2003 - Feb 2006

  Allocated Essex County Council funding to resident’s rent accounts.Imported data from MS Access, and provided excel pivot tables, to produce statistical reports.Used Text to columns and data sort and look- up functions as well as auto filters.Arranged meetings and completed documentation as well as taking minutes for use in legal proceedings.Produced reports and performance indicators for senior management.



KLM Royal Dutch Airlines

• Netherlands
• Airlines and Aviation
• 700 & Above Employee

• Engineering Administrator

  • Jun 1999 - Jan 2003

  Organised 'scheduled' and 'non scheduled' aircraft maintenance.Updated in house database with defect reports.Liaised with Maintenance Control to ensure the parts and the aircraft were available and in the required location.Escalated any concerns to the Engineering Manager.Taken on as a permanent member of staff after an initial temporary contract in April 2000.