Experience

Shamoun and Norman

• Law Practice
• 1 - 100 Employee

• Paralegal/Legal Assistant

  • Jun 2012 - Present

  Assist mid-size law firm’s litigation and transactional attorneys by drafting legal documents; composing correspondence; assembling mediation, arbitration, and trial notebooks; maintaining schedules, court appearances, and calendars; filing electronic documents; entering time for billing purposes; and translating for Spanish-speaking clients. Assist mid-size law firm’s litigation and transactional attorneys by drafting legal documents; composing correspondence; assembling mediation, arbitration, and trial notebooks; maintaining schedules, court appearances, and calendars; filing electronic documents; entering time for billing purposes; and translating for Spanish-speaking clients.



Petro Chemical Transport

• United States
• Construction
• 1 - 100 Employee

• Verifier

  • Dec 2005 - May 2012

  Verified information on freight tickets and bills of lading for multiple states; researched and compiled information regarding control checks and load reports; implemented quality control; and performed general office duties. Verified information on freight tickets and bills of lading for multiple states; researched and compiled information regarding control checks and load reports; implemented quality control; and performed general office duties.



Banco Inverlat, S.A

• Administrative Recovery Manager

  • Jan 1994 - Jan 1999

  Supervised over twenty employees; created, implemented, and supervised the call center for the administrative recovery of delinquent accounts; compiled and generated performance reports; and established and maintained optimum levels of client services for credit cards, personal loans and real estate loans. Supervised over twenty employees; created, implemented, and supervised the call center for the administrative recovery of delinquent accounts; compiled and generated performance reports; and established and maintained optimum levels of client services for credit cards, personal loans and real estate loans.