Experience

Tem Innovations GmbH

• Germany
• Medical Device
• 1 - 100 Employee

• Quality Systems Engineer

  • Oct 2021 - Present



RECIPE Chemicals and Instruments GmbH

• Head of Customer Support, Safety and Surveillance

  • Jan 2006 - Present

  - Head of the Customer Support Team with employee responsibility- PMS according to IVDR- PMS Plan, PMS Report and PSUR- Complaint processing for Invitro-Diagnostic products- used to work in a regulated environment according to EN ISO 13485- Process owner for customer feedback and complaint management- CAPA process- Implementation of Advisory Notices and FSNs- Customer Support worldwide for a supplier of invitro diagnostics- Important role in a cross-functional team of R&D, Production, Marketing and Sales- Responsible for customer training and advising- Represantative at local and international meetings- Specialist for HPLC and LC-MS/MS

• Sales Representative

  • Oct 1999 - Dec 2005

  Sales Representative for in-vitro diagnostica in the DACH regionApplication Specialist for HPLCAdvising and training of customersOn-site support for HPLC and complete kits for HPLCInstallation of HPLC complete kits