Mental Health Counselor

• Mar 2020 - Present

Counselor -Maintain confidentiality of all resident information -Treat each resident fairly, with kindness, dignity and respect -Promote independence by assisting and supporting residents with day-to-day activities, personal care, skill building and community integration -Assist with the training and monitoring of residents in self-administration of medication -Assist residents with improving socialization skills -Monitor and maintain controlled substance log book -Maintain staff’s daily log book of all resident activities -Screen and journal all pharmaceutical deliveries in log book -Document incidents and follow 911 protocols -Notify the appropriate supervisory personnel of any medical change or programmatic change and notate Foothold -Conduct inspections of the program site including bedrooms to determine what repairs are needed -Report problems to appropriate personnel and follow through with submitting repairs orders with supervisor approval as needed while updating the log book every shift -Implement fire safety policies and procedure Show less

Assistant Behavioral Specialist/Direct Support Professional

• Jun 2020 - Sep 2022

Commercial Account Executive

• Jun 2014 - Oct 2019

Commercial Insurance Account Executive - - Recruited, interviewed, hired and conducted performance evaluations - Trained staff on insurance industry topics including onsite visits with clients to perform safety prevention evaluations of the premises and their staff - Managed a large group of clients by communicating with them daily by phone and on-site visits - Assisted clients with completing necessary applications - Prepared weekly and monthly reports regarding status of clients and presented them to my supervisor Show less

Commercial Manager

• Jun 2006 - Jun 2014

Commercial Insurance Account Executive and Supervisor. - Screened new and existing employees - Trained and supervised staff on education of insurance and policies and procedures of company and state. - Researched and prepared insurance, attendance and activity reports Commercial Insurance Account Executive and Supervisor. - Screened new and existing employees - Trained and supervised staff on education of insurance and policies and procedures of company and state. - Researched and prepared insurance, attendance and activity reports

Manager-Owner

• Oct 2007 - Oct 2011

- Created and presented venue illustrations to potential clients - Secured all event venues - Ordered all supplies and decorations - Prepared invitations - Maintained quality control along with the Executive Chef - Payroll - Created and presented venue illustrations to potential clients - Secured all event venues - Ordered all supplies and decorations - Prepared invitations - Maintained quality control along with the Executive Chef - Payroll

Commercial Lines Insurance Assistant

• Oct 2002 - Jun 2006

- Research and solve client and company issues - Prepare report and present solutions to my supervisor - Research and solve client and company issues - Prepare report and present solutions to my supervisor