Carmela Lacuna
Senior Travel Support at Global Marine Travel- Claim this Profile
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Bio
Experience
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Global Marine Travel
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United States
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Maritime Transportation
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1 - 100 Employee
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Senior Travel Support
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Jul 2022 - Present
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V.Group
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United Kingdom
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Maritime
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700 & Above Employee
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May 2019 - Sep 2022
Assisting Internal and External client for trouble shooting and problem solving on all Travel applications designed and created exclusively for V-Travel.
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Sep 2017 - May 2019
Handling marine and corporate flight and hotel bookings.Handling ticket issuance for all finalize bookings. Assisting ticket reissuance for date change, flight change, non operational flight.
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G Travel
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Airlines and Aviation
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1 - 100 Employee
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Ticketing Officer
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Nov 2009 - Sep 2017
Performs ticket issuance for Marine and Corporate accounts. Issuing invoices for ticket issued for designated account. Reissue tickets for date change, involuntary rebooking, fare upgrade and change of origin and destination. Assist issuance and fare inquiry for local and sub agents from different parts of the world. Performs ticket issuance for Marine and Corporate accounts. Issuing invoices for ticket issued for designated account. Reissue tickets for date change, involuntary rebooking, fare upgrade and change of origin and destination. Assist issuance and fare inquiry for local and sub agents from different parts of the world.
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American Airlines
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United States
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Airlines and Aviation
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700 & Above Employee
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Reservations and Ticketing Agent
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Oct 2006 - Nov 2009
Performs reservations and ticketing for both travel agencies and walk in passengers using Sabre system. Performs sales responsibilities to assigned travel agents. Handles special request from the passenger or travel agents. Attend to special corporate accounts. Performs reservations and ticketing for both travel agencies and walk in passengers using Sabre system. Performs sales responsibilities to assigned travel agents. Handles special request from the passenger or travel agents. Attend to special corporate accounts.
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Education
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PATTS College of Aeronautics
Bachelor of Science (B.S.), Airline Operation