Carman Cedola
NetSuite Business Consultant at Cumula 3 Group- Claim this Profile
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Topline Score
Bio
Ann Dundon
Carman was the regional ServiceNow champion for government and universities when our division began its SN implementation at UC Santa Barbara. His nuanced understanding of higher ed culture and the range of challenges facing IT service management at universities made him an especially valued partner in our implementation planning. Carman's service as an account executive was outstanding. Besides being patient, thoughtful, and personable, he always responded quickly to our inquiries, considered details carefully, did thorough research, and then followed up to make sure we had had what we needed. I would be very pleased to work with him again.
Lisa Kass, MBA, ITIL® Expert
I have worked with Carman for nearly 2 years and have found him to be a knowledgeable, thorough and responsive partner. He was an excellent resource as we embarked on a significant ITSM process and tool implementation and his assessments and recommendations were always focused on the needs of our team, organization and the long-term value for our enterprise.
Ann Dundon
Carman was the regional ServiceNow champion for government and universities when our division began its SN implementation at UC Santa Barbara. His nuanced understanding of higher ed culture and the range of challenges facing IT service management at universities made him an especially valued partner in our implementation planning. Carman's service as an account executive was outstanding. Besides being patient, thoughtful, and personable, he always responded quickly to our inquiries, considered details carefully, did thorough research, and then followed up to make sure we had had what we needed. I would be very pleased to work with him again.
Lisa Kass, MBA, ITIL® Expert
I have worked with Carman for nearly 2 years and have found him to be a knowledgeable, thorough and responsive partner. He was an excellent resource as we embarked on a significant ITSM process and tool implementation and his assessments and recommendations were always focused on the needs of our team, organization and the long-term value for our enterprise.
Ann Dundon
Carman was the regional ServiceNow champion for government and universities when our division began its SN implementation at UC Santa Barbara. His nuanced understanding of higher ed culture and the range of challenges facing IT service management at universities made him an especially valued partner in our implementation planning. Carman's service as an account executive was outstanding. Besides being patient, thoughtful, and personable, he always responded quickly to our inquiries, considered details carefully, did thorough research, and then followed up to make sure we had had what we needed. I would be very pleased to work with him again.
Lisa Kass, MBA, ITIL® Expert
I have worked with Carman for nearly 2 years and have found him to be a knowledgeable, thorough and responsive partner. He was an excellent resource as we embarked on a significant ITSM process and tool implementation and his assessments and recommendations were always focused on the needs of our team, organization and the long-term value for our enterprise.
Ann Dundon
Carman was the regional ServiceNow champion for government and universities when our division began its SN implementation at UC Santa Barbara. His nuanced understanding of higher ed culture and the range of challenges facing IT service management at universities made him an especially valued partner in our implementation planning. Carman's service as an account executive was outstanding. Besides being patient, thoughtful, and personable, he always responded quickly to our inquiries, considered details carefully, did thorough research, and then followed up to make sure we had had what we needed. I would be very pleased to work with him again.
Lisa Kass, MBA, ITIL® Expert
I have worked with Carman for nearly 2 years and have found him to be a knowledgeable, thorough and responsive partner. He was an excellent resource as we embarked on a significant ITSM process and tool implementation and his assessments and recommendations were always focused on the needs of our team, organization and the long-term value for our enterprise.
Credentials
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Information Technology Infrastructure Library (ITIL) Version 3 Foundation
Loyalist Exam ServicesAug, 2011- Sep, 2024
Experience
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Cumula 3 Group
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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NetSuite Business Consultant
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Mar 2017 - Present
Following the acquisition of TAG Management, Inc.’s NetSuite practice, joined the Cumula 3 Group as a NetSuite Business Consultant. Work with businesses in the United States and Canada, to improve their “bottom-line” and transform operations by leveraging NetSuite, the world's leading Cloud ERP (Enterprise Resource Planning) software system with over 40,000 business customers. Through in-depth interactions with CEOs, CFOs, CMOs, CIOs and other key stakeholders, identify critical areas for improvements across the enterprise and develop a NetSuite implementation to achieve a positive ROI. Increase profitability and deliver tangible benefits throughout each business by capitalizing on NetSuite’s unique platform that natively includes CRM, eCommerce, supply chain, manufacturing process control and management, operations, finance, accounting, project management, payroll, business planning, forecasting and reporting tools. NetSuite implementations typically expand online sales, accelerate fulfillment, improve inventory management, enhance manufacturing efficiency, reduce costs, tighten expense controls and reporting, simplify purchasing and streamline overall global operations. In addition, NetSuite supports critical decision-making by providing senior executives and managers with “real-time” information on every aspect of their organization on both a consolidated global basis and at the most granular business, division, department, product, customer, vendor or transaction level.
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TAG Management, Inc.
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United States
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Construction
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NetSuite Business Consultant
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Aug 2016 - Feb 2017
While leading the expansion of the NetSuite practice at TAG Management, Inc., worked with the senior management team of each client to identify areas to improve profitability by implementing a more robust ERP system. Leveraged NetSuite to expand online sales, accelerate fulfillment, improve inventory management, better control manufacturing processes, reduce costs, tighten expense controls and reporting, simplify purchasing and streamline overall operations for businesses throughout the United States.
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Transformation Specialists
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Australia
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Wellness and Fitness Services
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Principal
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Feb 2016 - Aug 2016
Launched and successfully operated an ERP consulting practice to provide business and technology expertise to enterprises in Southern California to improve management of day-to-day operations, enhance collaboration, optimize business services, increase productivity, dramatically reduce costs, and effectively change the way each client engaged with customers, vendors and their overall eco-system. Offered guidance to businesses and universities in the implementation of SaaS enterprise tools and led business process improvement and transformation initiatives. Projects included providing strategic direction for the implementation of ServiceNow, a leading SaaS enterprise software platform, for the University of California, San Diego.
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Enterprise Account Executive
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Jan 2014 - Feb 2016
Responsible for driving the business transformation and process improvement at new and existing client relationships through the sale and implementation of a world class SaaS enterprise software platform, which includes Financial Management, Asset Management, HR Management, Self-Service, Knowledge Management, Collaboration, Content Management, Business Intelligence, Facilities Management, Resource Management, Demand Management, Project Management, IT Service Management, Security, Cloud Provisioning and Customer Service tools. Directly responsible for the sale, adoption and implementation of the ServiceNow platform at 9 organizations such as at the University of Southern California and the City of San Diego. Also, motivated and coordinated the expansion of valuable new cloud-based applications at existing customers such as UC Irvine Medical Center.
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SAIC
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Defense and Space Manufacturing
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1 - 100 Employee
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Director of Sales
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Jun 2002 - Nov 2013
Responsible for driving the sale and implementation of sophisticated information technology solutions, including cloud services, ERP systems, application development and maintenance support, collaboration tools, infrastructure support and communication systems to enterprises throughout the United States. Worked closely with Chief Information Officers, business executives, and other stakeholders to drive business transformation, streamline processes, minimize operating costs, shorten supply chains, increase collaboration, significantly improve productivity, enhance customer service, and ensure the availability, reliability, security and value of business services for staff. Helped increase the profitability of publicly traded and privately-owned companies, especially in the pharmaceutical, medical device, telecommunications, airlines, manufacturing and business services industries. Assisted local government agencies to operate more efficiently and improve services for constituents.
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Education
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Wharton School, University of Pennsylvania
Bachelor of Science in Economics
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