Carman Moore

Supervisor at teleNetwork
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Contact Information
us****@****om
(386) 825-5501
Location
Hampton, Virginia, United States, US
Languages
  • English -
Skills

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Credentials

  • Personal Consultant
    EduCert
    Feb, 2013
    - Nov, 2024

Experience

  • teleNetwork
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Supervisor
      • Apr 2016 - Present

  • Hampton City Schools
    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Substitute Teacher
      • Apr 2014 - Present

  • TeleTech
    • Egypt
    • Telecommunications
    • 700 & Above Employee
    • Team Lead/ Trainer
      • Jan 2013 - Present

      -Maintained Metrics of more than 20 agents at a time -Taught and trained individuals in the ways of customer service and delight -Coached and provided quality assurance -Skilled in disciplinary procedures and removal of nonperforming agents -Maintained Metrics of more than 20 agents at a time -Taught and trained individuals in the ways of customer service and delight -Coached and provided quality assurance -Skilled in disciplinary procedures and removal of nonperforming agents

Education

  • University of Phoenix
    Bachelor of Education (B.Ed.), English Language and Literature/Letters
    2013 - 2016
  • University of Phoenix
    Associate of Arts (A.A.), Criminal Justice and Corrections
    2012 - 2014
  • Washington-Lee High School
    Diploma, General Studies
    2000 - 2001

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