Experience

Pinwheel

• United States
• Software Development
• 1 - 100 Employee

• Software Engineer 1

  • Feb 2022 - Present



Benchmark Pizzeria

• Wine Buyer

  • Jun 2019 - Mar 2020

  • Created a dynamic wine list in conjunction with the executive chef to better serve the tastes of the clientele across multiple restaurants. • Developed relationships with wineries and distributors to secure premium wines at desirable price points, resulting in a flexible and well-rounded cellar. • Established a robust wine training program for staff, resulting in an increase in wine sales and an ability for staff to understand client feedback more effectively. • Created a dynamic wine list in conjunction with the executive chef to better serve the tastes of the clientele across multiple restaurants. • Developed relationships with wineries and distributors to secure premium wines at desirable price points, resulting in a flexible and well-rounded cellar. • Established a robust wine training program for staff, resulting in an increase in wine sales and an ability for staff to understand client feedback more effectively.



Gregoire

• General Manager

  • Mar 2018 - Jun 2019

  • Ran the day-to-day operations of a busy restaurant, including scheduling and managing a 15 person team, engaging in conflict resolution, and maintaining supply levels. • Designed and implemented a system to reduce errors in catering orders, resulting in a decrease of missed or incomplete orders to zero in the span of one year. • Increased revenue of catering branch by 25% through development of accounts and consistency of service. • Ran the day-to-day operations of a busy restaurant, including scheduling and managing a 15 person team, engaging in conflict resolution, and maintaining supply levels. • Designed and implemented a system to reduce errors in catering orders, resulting in a decrease of missed or incomplete orders to zero in the span of one year. • Increased revenue of catering branch by 25% through development of accounts and consistency of service.



City and County of San Francisco

• United States
• Government Administration
• 700 & Above Employee

• Emergency Dispatcher

  • Jan 2017 - Mar 2018

  • Received and dispatched responders for emergency and non-emergency calls for the City and County of San Francisco • Evaluated, prioritized, transmitted, and documented accurate information under stressful circumstances • Provided crisis intervention and instruction; took control of chaotic situations, quickly researching, determining and executing appropriate courses of action • Maintained up-to-date knowledge regarding public safety policies and procedures • Coordinated the response multi-agency teams and apparatus, communicated in real time with up to 40 officers while relaying information from over 10 databases Show less



Mama's Royal Cafe

• Chef

  • Sep 2014 - Dec 2016