Experience

RemServ

• Australia
• Financial Services
• 1 - 100 Employee

• Relationship support officer

  • Oct 2022 - Present

• Customer Care Consultant

  • Jul 2021 - Nov 2022



Gallagher Bassett

• Claims Consultant



NM Insurance

• Australia
• Insurance
• 1 - 100 Employee

• Underwriter

  • Mar 2021 - Apr 2021

  Learning to navigate quoting system for policies Advising clients of their premium and renewals Contacting clients to advise that we unable to offer cover for their marine vessel Learning to use information provided to create an accurate quotation Making payment for premiums and renewals Refunding clients their premium for cancellation Clear understanding and navigation of underwriter central Communicating with brokers to get a quotation for their clients premium Requesting reports for vessels that is needed to be able to quote accurately Show less



Sedgwick

• Insurance
• 700 & Above Employee

• Claims Management Officer

  • Nov 2020 - Mar 2021

  Working with a wide range of Microsoft applications Loss adjusting on behalf of RACQ for property claims Working to deadlines and KPIS Handling inbound and outbound calls Using claim systems (Darwin, endata) to handle information Contacting builders for inspection reports and quotes Arranging site attendance for engineers and builders Maintain customer contacts Case managing claims from start to end Customer service Writing reports to the insurer throughout the claim with update from the claim progress Show less



Kmart Australia Limited

• Australia
• Retail
• 700 & Above Employee

• Retail Salesworker

  • Aug 2016 - Sep 2019

  Day to day activites included Stock placement, Breakdown of stock, Customer services, Managing phone calls, Back filling of stock, Packing away of stock in neat shelving to ensure store accuracy when backfilling , New Sales with new and existing customers, Customer relationships. Day to day activites included Stock placement, Breakdown of stock, Customer services, Managing phone calls, Back filling of stock, Packing away of stock in neat shelving to ensure store accuracy when backfilling , New Sales with new and existing customers, Customer relationships.