Carly Karpovage

Product Operations & Project Manager at New Law Business Model (NLBM)
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area
Languages
  • English Native or bilingual proficiency

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Bio

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5.0

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Lindsey Walker

Carly is such a fantastic team player and asset to whatever she puts her attention to. I am lucky to have worked with Carly for 5+ years. I've witnessed Carly move from a customer support role to Project Manager and absolutely blossom. Carly has an eye for process creation and improvement and managing multiple projects simultaneously with ease. Carly is a fantastic and supportive teammate. She even offered to meet me in-person when I began at a remote-based company for training ease and camaraderie. Carly is brilliant and can see both the larger picture as well as the minute details at any given time. Any business or team is extremely fortunate to have Carly on their side.

Afi Harrington

I worked with Carly for a couple of years and truly appreciated her as a colleague. She provided key support to my work as a coach and enabled me be a better coach. She was always responsive and delivered above and beyond expectations. I highly recommend her for her strong work ethic, commendable interpersonal skills, and results-driven approach.

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Credentials

  • Product Management: Building a Product Strategy
    LinkedIn
    Apr, 2023
    - Oct, 2024
  • Building Resilience
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • 15 Secrets Successful People Know about Time Management (getAbstract Summary)
    LinkedIn
    Jul, 2022
    - Oct, 2024

Experience

    • Legal Services
    • 1 - 100 Employee
    • Product Operations & Project Manager
      • Sep 2022 - Present

      Point person ensuring the latest best practices, processes, and tools are in place and available for product team and engineers. Implementing project plans and wireframes for product development and managing multi departmental projects while maintaining KPIs.

    • Interim Operations Manager
      • Mar 2022 - Sep 2022

      Review, analyze, and evaluate business procedures. Implements policies and procedures that will improve day-to-day operations. Oversee fulfillment and web processes and ensuring the IT department reached its goals.

    • Technical Project Manager
      • Jan 2020 - Sep 2022

      Cross departmental project management role with a key focus in IT project planning, timeline, scope, and communication.

    • Customer Experience Specialist
      • Jun 2016 - Dec 2019

      Overseeing customer service operations ensuring customer satisfaction. Work with management team to report on user experience, implement process improvement and management, webinar management and email production.

    • Law Practice
    • 1 - 100 Employee
    • Social Media Manager
      • Jan 2019 - Present

      Creative social media professional with a proven history of attaining measurable results. Experienced in using social media platforms to drive conversion rates, improve online engagement, and grow followers. Creative social media professional with a proven history of attaining measurable results. Experienced in using social media platforms to drive conversion rates, improve online engagement, and grow followers.

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Production Manager
      • Feb 2015 - Dec 2017
    • United States
    • Medical Practices
    • Assistant Manager
      • Jan 2013 - Dec 2015
    • United States
    • Retail
    • 700 & Above Employee
    • Production Supervisor
      • Aug 2007 - Feb 2013

      Managed the production and customer service team at multiple locations across the denver metro area Managed the production and customer service team at multiple locations across the denver metro area

Education

  • Pacific Rim College
    Diploma of Holistic Nutrition, Foods, Nutrition, and Wellness Studies, General
    2018 - 2020
  • Red Rocks Community College
    Associate of Arts - AA
    2008 - 2011

Community

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