Carly Ivany

Background Actor at ACTRA Toronto
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Contact Information
us****@****om
(386) 825-5501
Location
Burlington, Ontario, Canada, CA

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5.0

/5.0
/ Based on 2 ratings
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Neeru Sharma MBA,PCC, CPCC

Hard working and Energetic is the phrase that comes to mind when I think about Carly. I’ve had the pleasure of knowing Carly since 2016, during which time I coached her in Dubai. Above all, I was impressed with Carly’s courage and determination. And, of course, her excellent sense of humor and passion for sports . Carly would be a true asset for any positions requiring organizing, strategic thinking, client communication. I am so happy to offer Carly my heartfelt recommendation.

Vicki Barrick

Carly is an amazing professional, who brings forth all of the skills and expertise in Managerial, Consulting, and Team Lead Roles. It was truly a great pleasure working with Carly as an Office Lead for five years at Can/Am Hockey Schools Limited, under my supervision as the Company's Administrative Director. Carly went beyond reasonable limits with her ability to coordinate all necessary activities and functions, and was excellent in solving all issues, no matter how big or how small, with intelligence, calm, and confidence. She always had a smile on her face and that kept her colleagues embraced while they worked along side her. Carly, as a dedicated employee, would be an asset to institutions that will hire her services.

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Experience

    • Canada
    • Entertainment Providers
    • 1 - 100 Employee
    • Background Actor
      • Mar 2018 - Present

      Work on various Film and Television shows doing background/extra work. Work on various Film and Television shows doing background/extra work.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Sales Representative
      • Oct 2020 - Present

    • Canada
    • Insurance
    • 100 - 200 Employee
    • Client Service Representative
      • Nov 2020 - Apr 2021

      Responsible for the intake of new claims, primarily auto and property claims. This includes documenting new claim details on behalf of insurance companies, providing the insured with immediate assistance required at the time of the call, and assigning new claims to the appropriate insurance company. Responsible for the intake of new claims, primarily auto and property claims. This includes documenting new claim details on behalf of insurance companies, providing the insured with immediate assistance required at the time of the call, and assigning new claims to the appropriate insurance company.

    • Canada
    • Airlines and Aviation
    • 700 & Above Employee
    • On Board Service Manager
      • Jul 2017 - Jun 2020

      Coached and managed the development and performance of the Cabin Crew in relation to established competencies and standard operating procedures while supporting Air Canada's goal of being a global champion and excelling in customer service. Promoted and achieved consistency of service on high yield flights creating a positive impact on the customer experience and developing and strengthening leadership capabilities of Crew. Coached and managed the development and performance of the Cabin Crew in relation to established competencies and standard operating procedures while supporting Air Canada's goal of being a global champion and excelling in customer service. Promoted and achieved consistency of service on high yield flights creating a positive impact on the customer experience and developing and strengthening leadership capabilities of Crew.

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Cabin Crew Supervisor
      • May 2013 - Jul 2017

      Ensured highest quality of customer experience is provided through effective leadership of small teams in Business and Economy class.Demonstrated exceptional effort in response to challenging customers needs or requests. Able to deal with difficult customer complaints; provided solutions and ensured follow up. Prepare feedback reports in order to optimize and enhance business processes and customer experience.

    • Cabin Crew
      • Aug 2008 - May 2013

      Act as a brand and customer ambassador by demonstrating a positive and professional image. Proactively anticipate customers needs and develop personal approach based on their individual preferences.

  • Can/Am Hockey
    • Guelph, Ontario, Canada
    • Administrative Assistant
      • Jun 2000 - Aug 2008

      Arranged domestic and international travel, hotel and transportation needs for staff. Assisted with administrative tasks, including filing, answering phones and registration. Arranged domestic and international travel, hotel and transportation needs for staff. Assisted with administrative tasks, including filing, answering phones and registration.

Education

  • Brock University
    Bachelor's degree, Recreation and Leisure Studies
    2002 - 2006

Community

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