Experience

Hyatt Regency Orlando

• United States
• Hospitality
• 100 - 200 Employee

• Event Administrator

  • Mar 2016 - Present

  · Responding to 100-150 emails for the Senior Events Director each day · Assisting to create and implement a brand new training and onboarding program · Assist on the set up of corporate events in our 315,000 square feet of meeting space · Tracking and responding in a timely fashion to clients regarding space blocking, menus, revenue management, contracts, and diagrams for events · Recently took on a 3rd manager now managing the senior events director, a catering manager, and a… Show more · Responding to 100-150 emails for the Senior Events Director each day · Assisting to create and implement a brand new training and onboarding program · Assist on the set up of corporate events in our 315,000 square feet of meeting space · Tracking and responding in a timely fashion to clients regarding space blocking, menus, revenue management, contracts, and diagrams for events · Recently took on a 3rd manager now managing the senior events director, a catering manager, and a sales manager

• Overnight Front Office Agent

  • Mar 2015 - Present

  Orlando, Florida Area · Received seven written customer acknowledgments for great experience. · Enrolled over 400 guests into our rewards program I have been the top en-roller Of our rewards program in our office four consecutive months in a row. · Volunteered in our events department to assist on the set up of two corporate events in our 315,000 square feet of meeting space. · Working knowledge of Opera Systems to check in and out 1639 rooms two or three times a week.



Carrabba's Italian Grill

• Restaurants
• 1 - 100 Employee

• Front of House Trainer/ Server

  • Aug 2014 - Aug 2015

  International drive Orlando, Florida · Trained fifteen newly hired employees · Served large parties of twenty or more people · Featured on the opening team of over 150 employees · Cross trained at the host stand and several back of house duties · Serve Safe certified two years in a row expires August 2016



4 Rivers Smokehouse

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Event Lead

  • Jun 2013 - Jul 2015

  Winter Park Florida · Managed events for companies such as The Florida Hospital, Brighthouse, June 2013-July 2015 Disney, and five John Rivers meet and greet events · Lead teams of three or more to successfully executed an event each time I worked including 40 weddings · Assisted on site coordinators with additional set up of events · Skilled in using Square and Intuit software · Cross trained in the office managing over 60 calls a day, including 60-80 online and phone holiday orders