Experience

Wind Creek Hospitality
• United States
• Gambling Facilities and Casinos
• 200 - 300 Employee
• Arcade Manager

  • Sep 2021 - Present

Margaritaville | 5 O'Clock Somewhere | Tiki Bar & Grill | Landshark Pool Bar | Salty Bar VIP Lounge
• United States
• Food and Beverage Services
• 1 - 100 Employee
• General Manager

  • Sep 2019 - Present


Renaissance Aruba Resort & Casino

• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Jan 2017 - Sep 2019

  The responsibility of a Front Office Manager is to ensure the Front Office works as efficiently as possible and provide excellent service that not only meets the guests needs and expectations but also exceeds them. Overseeing over 40+ employees, two towers and several deparments in guest services. These include Bell Services, Guest Experience, Timeshare Coordinator, Concierge services and Front Office line staff. The responsibility of a Front Office Manager is to ensure the Front Office works as efficiently as possible and provide excellent service that not only meets the guests needs and expectations but also exceeds them. Overseeing over 40+ employees, two towers and several deparments in guest services. These include Bell Services, Guest Experience, Timeshare Coordinator, Concierge services and Front Office line staff.



Renaissance Aruba Resort and Casino

• Hospitality
• 1 - 100 Employee

• Front Office Supervisor

  • Jan 2012 - Jan 2017

  The responsibility of a Front Office Supervisor is to ensure the Front Office works as efficiently as possible and provide excellent service that not only meets the guests needs and expectations but also exceeds them. The responsibility of a Front Office Supervisor is to ensure the Front Office works as efficiently as possible and provide excellent service that not only meets the guests needs and expectations but also exceeds them.



The Cinemas Aruba

• Manager

  • Jan 2015 - Jul 2015

  Oversee the daily operations of two cinemas. This included The Cinemas at Renaissance Aruba as well as the Cinemas at Paseo Herencia. Managed over 30 employees, of which I had 4 total supervisors. Oversee the daily financials and monthly inventory to ensure proper operations. Oversee the daily operations of two cinemas. This included The Cinemas at Renaissance Aruba as well as the Cinemas at Paseo Herencia. Managed over 30 employees, of which I had 4 total supervisors. Oversee the daily financials and monthly inventory to ensure proper operations.

• Banquet Supervisor

  • Feb 2011 - Aug 2011

  Making sure all the events went according to plan. Plan and check if everything is ready for events. Make sure the bartenders and waiters have what is necessary to work appropriately and accordingly. Making sure all the events went according to plan. Plan and check if everything is ready for events. Make sure the bartenders and waiters have what is necessary to work appropriately and accordingly.



Interpaso 2010

• Events Coordinator

  • Apr 2010 - Aug 2010

  Where I interned as a events coordinator and together with a colleague coordinated an internationally recognized event. Where I interned as a events coordinator and together with a colleague coordinated an internationally recognized event.