Jennifer Carlson, CAE

Association Manager at Synergos AMC
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • French -

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Rachael Kopel

Jennifer's strategic mind, attention to detail, and commitment made her an excellent student. She complemented these talents with her polished communication skills and great organizational abilities. Working diligently throughout the semester, she left no stone unturned and delivered a very impressive final presentation that left a lasting impression on me, as well as her fellow students. It was a true pleasure working with Jennifer.

Nina Clark

Jennifer is hard-working and conscientious. She always sought out what needed to be done, and did it in the best spirit and with a smile. She was organized and communicative in her approach, and personable with patrons and colleagues. Jennifer is a pleasure to have in the workplace.

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Association Manager
      • Sep 2017 - Present

      As Membership Specialist (aka the “data maven”), I manage the databases for our nonprofit, professional association clients. I provide reliable, high-quality customer and member services, including database management, direct support for clients’ meetings and special events, and other client projects. I also participate as a team member in internal change management processes. As Membership Specialist (aka the “data maven”), I manage the databases for our nonprofit, professional association clients. I provide reliable, high-quality customer and member services, including database management, direct support for clients’ meetings and special events, and other client projects. I also participate as a team member in internal change management processes.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Contract Worker
      • Feb 2016 - Sep 2017

      Working to support companies in need of short- and long-term administrative and project coordination while I seek full-time employment. (Support for C-level Executives with calendars, travel, expenses, and project coordination.) Working to support companies in need of short- and long-term administrative and project coordination while I seek full-time employment. (Support for C-level Executives with calendars, travel, expenses, and project coordination.)

    • Program Assistant
      • Dec 2016 - May 2017

      Project coordination and support for Director and a 9-person multi-state team. Coordination of on-line registrations and projects using multiple software systems. Responsible for distribution of marketing materials/educational kits to educators and retailers. Project coordination and support for Director and a 9-person multi-state team. Coordination of on-line registrations and projects using multiple software systems. Responsible for distribution of marketing materials/educational kits to educators and retailers.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Corporate Operations Asssistant
      • Jul 2015 - Feb 2016

      Directly supported Regional Directors; continued administrative support for Operations. Created Community Emergency Procedures Handbooks and Tenant Handbooks.Managed corporate cell phone program. Responsible for the day-to-day operations of the corporate office environment, including vendor management.

    • Operations Assistant
      • Dec 2013 - Jul 2015

      Provided administrative support to VP/COO and Regional Directors. Assisted with project reports, license applications & renewals, monthly reporting. Coordinated marketing and tenant admissions documents, implementing improvements and ensuring brand consistency. Created and updated health care policies and procedures manuals.Editor of monthly newsletters for nine communities.Managed corporate cell phone program.

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Membership Coordinator (Administrative Assistant)
      • Sep 2012 - Sep 2013

      Provided essential support services by maintaining member records and preparing outgoing member messages, newsletters, and web/social media content. Assisted with preparation for, and coordination of, client’s projects, meetings, and events. Provided essential support services by maintaining member records and preparing outgoing member messages, newsletters, and web/social media content. Assisted with preparation for, and coordination of, client’s projects, meetings, and events.

    • United States
    • 1 - 100 Employee
    • Consultant
      • Jul 2012 - Jun 2013

      Embellishments retail store opened 10/2012 in the Grand Avenue Mall in downtown Milwaukee. I helped a friend start this venture. Most items will be hand-made by local women: jewelry, clothing, hats and other accessories, etc., from ancient history, the Renaissance, and Victoriana to Steampunk. Classes will be offered, or you can stop by to see us working on current projects! Embellishments retail store opened 10/2012 in the Grand Avenue Mall in downtown Milwaukee. I helped a friend start this venture. Most items will be hand-made by local women: jewelry, clothing, hats and other accessories, etc., from ancient history, the Renaissance, and Victoriana to Steampunk. Classes will be offered, or you can stop by to see us working on current projects!

    • Mexico
    • 200 - 300 Employee
    • Contract Employee
      • Oct 2006 - Sep 2012

      I worked temporary assignments while pursuing full-time employment and additional education. I was fortunate to have several long-term contracts. I worked temporary assignments while pursuing full-time employment and additional education. I was fortunate to have several long-term contracts.

    • United States
    • Retail
    • Associate/Customer Service
      • Jul 2009 - Jul 2012

      I definitely utilized my postitive-attitude customer service skills every minute I was working this retail job. I also have a new appreciation for tidy stores and friendly associates! I definitely utilized my postitive-attitude customer service skills every minute I was working this retail job. I also have a new appreciation for tidy stores and friendly associates!

    • Event Manager
      • Feb 2009 - Sep 2009

      Pro bono work, to promote and coordinate maternity expo. Pro bono work, to promote and coordinate maternity expo.

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Contract Employee
      • Jan 2008 - May 2009

      I worked temporary assignments while pursuing full-time employment and additional education. I worked temporary assignments while pursuing full-time employment and additional education.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Associate
      • Jan 2008 - May 2009

      Project work through The Legacy Group. Project work through The Legacy Group.

    • Consultant
      • 2007 - 2009

      Project work through the Vesper Network. Project work through the Vesper Network.

    • Executive Assistant
      • Aug 2001 - Aug 2006

      Direct support to President/CEO and Board of Trustees. Creative and administrative support for Programs, Education, Membership, Development (including capital campaign) and Visitor Services. Successfully implemented a marketing and sales campaign to promote recreational trips to Sweden. Served as liaison, resulting in notably improved relations with residents and neighborhood organizations; promoted organization as a participant and team member at neighborhood events. Supported Visitor Services as editor of volunteer newsletter and supplemental coordinator. Managed use of facilities by constituent organizations: coordinated scheduling, room and catering arrangements. Coordinated website, implementing improvements and ensuring brand consistency. Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Entertainer
      • Aug 1988 - Jul 2006

      Troupe Member, "The Mayor's Entourage." Public speaking and interaction. Front Gate greeter and Booth “hawker.” Troupe Member, "The Mayor's Entourage." Public speaking and interaction. Front Gate greeter and Booth “hawker.”

    • United States
    • Non-profit Organizations
    • Operations Team Coordinator
      • Oct 1997 - Jul 2001

      Coordinated client projects for internal teams. Managed proprietary database. Participated as a team member in internal change management processes. Coordinated client invoicing and other internal functions. As Membership Coordinator, I created streamlined processes which contributed to exponential growth of small company while providing reliable, high-quality customer and member services. Coordinated services and files for clients. Assisted with creation of proprietary database. Coordinated client projects for internal teams. Managed proprietary database. Participated as a team member in internal change management processes. Coordinated client invoicing and other internal functions. As Membership Coordinator, I created streamlined processes which contributed to exponential growth of small company while providing reliable, high-quality customer and member services. Coordinated services and files for clients. Assisted with creation of proprietary database.

    • Business Consulting and Services
    • 1 - 100 Employee
    • Account Executive
      • May 1995 - Oct 1997

      Edited and managed newsletter production. Created and coordinated communications materials for events and conventions. Provided membership services for clients, including database management. Edited and managed newsletter production. Created and coordinated communications materials for events and conventions. Provided membership services for clients, including database management.

    • Civil Engineering
    • 1 - 100 Employee
    • Office Assistant
      • Oct 1992 - May 1995

      Supported client services and provided direct support for clients' meetings and special events. Undertook interim advertising sales to fulfill contracts, meet sales goals and ensure completion of two issues of an industry-specific magazine. Supported client services and provided direct support for clients' meetings and special events. Undertook interim advertising sales to fulfill contracts, meet sales goals and ensure completion of two issues of an industry-specific magazine.

Education

  • St. Olaf College
    BA, French
    1987 - 1991
  • Milwaukee Area Technical College
    Certfiicate, Marketing Specialist
    2008 - 2011
  • Milwaukee Area Technical College
    Certificate, Marketing Communications
    2008 - 2011
  • University of St. Thomas
    Mini-MBA, Nonprofit Organizations
    2006 - 2006
  • Institute for Organizational Management
    Certificate, Association Management
    1996 - 1997
  • Wayzata High School
    HS Diploma
    1983 - 1987

Community

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