Experience

Diaconia

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Machine Learning Documentation Engineer / Systems Engineer II

  • Jul 2022 - Present

  - Responsible for analyzing, defining, designing and developing new system requirements- Determine system specifications, input/output processes and working parameters for hardware/software compatibility- Coordinate design of subsystems and integration of total system- Assist with root cause investigations and provide recommendations for preventative measures- Conduct research and assist with technical documentation- Support network and security infrastructure and ensure all quality and change control standards are met



ManTech

• South Africa
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• OSC Technician

  • Apr 2022 - Jul 2022

  -Serve as a Tier 1 operator for the Network Operation Center focusing on system monitoring, detection of errors which inhibit or prevent programs from carrying out proper functions, escalate problems to provide rapid correction of errors, and reporting outages and incidents that occur.-Utilize Remedy ticketing system to document and escalate issues to proper staff for resolution.-Coordinate system maintenance to ensure vital services retain maximum uptime and have minimal effect on critical infrastructure.-Follow and give feedback for revision of SOPs for recurring technical issues to ensure efficient and timely corrections to system outages and errors.



Osi Vision, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• VTC Technician

  • Jan 2022 - Mar 2022

  -Troubleshoot audio/video hardware and software to ensure all telecommunication equipment is functioning properly for medical staff use.-Serve as the sole onsite IT operator for medical staff for all tier-1 issues related to Genesis and escalate to off-site help desk for any other issues following SOPs -Troubleshoot audio/video hardware and software to ensure all telecommunication equipment is functioning properly for medical staff use.-Serve as the sole onsite IT operator for medical staff for all tier-1 issues related to Genesis and escalate to off-site help desk for any other issues following SOPs



Pikes Peak Community College

• United States
• Higher Education
• 1 - 100 Employee

• Data Entry and Support Services

  • Jun 2021 - Jan 2022

  -Enter and audit data in an ERP in order to ensure military and veteran students receive proper tuition rates and military related resources.-Serve as Tier I support for internal and external staff and students with technical issues related to the Army IgnitED tuition assistance system. -Enter and audit data in an ERP in order to ensure military and veteran students receive proper tuition rates and military related resources.-Serve as Tier I support for internal and external staff and students with technical issues related to the Army IgnitED tuition assistance system.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Warehouse Manager

  • Jul 2020 - Feb 2021

  Managed a team for the day to day tasking of the warehouse including inventory and distribution of $32.2M of tools and equipment and maintaining 100% accountability of all items. Responsibilities included team supervision, inventory updates, and data entry/auditing.

• Project Supervisor

  • May 2019 - Jul 2020

  Project manager for construction projects including renovations of multiple schools and building a medical facility abroad. Responsibilities ranged from building design, budget management, and on-site crew leader.

• Construction Crew Lead

  • Mar 2018 - May 2019

  On-site construction crew lead with projects including a pre-engineered administrative facility and medical facility abroad. Responsibilities included team supervision and time sheet oversight.

• Maintenance Supervisor

  • Mar 2017 - Mar 2018

  Supervised small team of maintenance crew in day to day tasking of ongoing preventative and repair maintenance. Responsibilities included time sheet oversight and work order delegation.

• Maintenance Worker

  • Mar 2016 - Mar 2017

  Fixed and maintained mechanical and lifesaving equipment for the ships deck department work center. Responsibilities included scheduling and fulfilling recurring preventative maintenance and completing any existing work orders.