Carlos Manuel Diaz
Founder at PHRS Hospitality Experts LLC- Claim this Profile
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English Full professional proficiency
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Portuguese Professional working proficiency
Topline Score
Bio
Annabella Hernandez
Carlos is a valuable executive member of the company we worked together.His good leadership and excellent care for all team members are just few characteristics of him as a good head of HR department. Will always be an asset of a company he works for.
Victoria Abram
I had the pleasure of working for Carlos in the IT area of his company and I learnt very much during this time. He is a very professional and respectful person and a wonderful leader. He is always open to listening to new ideas and he’s the type of employer who takes the time to tell you when you’re doing something right and acknowledges your achievements. I am very thankful for the opportunity Carlos gave me when he hired me and hope to have the chance to work with him again in the future.
Annabella Hernandez
Carlos is a valuable executive member of the company we worked together.His good leadership and excellent care for all team members are just few characteristics of him as a good head of HR department. Will always be an asset of a company he works for.
Victoria Abram
I had the pleasure of working for Carlos in the IT area of his company and I learnt very much during this time. He is a very professional and respectful person and a wonderful leader. He is always open to listening to new ideas and he’s the type of employer who takes the time to tell you when you’re doing something right and acknowledges your achievements. I am very thankful for the opportunity Carlos gave me when he hired me and hope to have the chance to work with him again in the future.
Annabella Hernandez
Carlos is a valuable executive member of the company we worked together.His good leadership and excellent care for all team members are just few characteristics of him as a good head of HR department. Will always be an asset of a company he works for.
Victoria Abram
I had the pleasure of working for Carlos in the IT area of his company and I learnt very much during this time. He is a very professional and respectful person and a wonderful leader. He is always open to listening to new ideas and he’s the type of employer who takes the time to tell you when you’re doing something right and acknowledges your achievements. I am very thankful for the opportunity Carlos gave me when he hired me and hope to have the chance to work with him again in the future.
Annabella Hernandez
Carlos is a valuable executive member of the company we worked together.His good leadership and excellent care for all team members are just few characteristics of him as a good head of HR department. Will always be an asset of a company he works for.
Victoria Abram
I had the pleasure of working for Carlos in the IT area of his company and I learnt very much during this time. He is a very professional and respectful person and a wonderful leader. He is always open to listening to new ideas and he’s the type of employer who takes the time to tell you when you’re doing something right and acknowledges your achievements. I am very thankful for the opportunity Carlos gave me when he hired me and hope to have the chance to work with him again in the future.
Credentials
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Strategies for External Recruiters
LinkedInSep, 2020- Oct, 2024 -
Diversity Recruiting
LinkedInMay, 2020- Oct, 2024 -
Economics for Everyone: Understanding a Recession
LinkedInMay, 2020- Oct, 2024 -
Fred Kofman on Accountability
LinkedInMay, 2020- Oct, 2024
Experience
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Founder
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2019 - Present
PHRS is a Hospitality Recruitment Agency and Executive Search firm. With clients across the Middle East, Asia, Europe and Latin America, we handle appointments for all sectors of the Hospitality Industry - Luxury Hotels and Resorts, Spa, Restaurant & Cruise lines. PHRS offers a highly specialized recruitment resource service, and has access to the best and most professional candidates.Check out our latest vacancies!https://phrsrecruitment.com/jobs-offers/https://www.instagram.com/phrshospitalityexperts/
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PHRS TECH
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Argentina
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Staffing and Recruiting
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Founder
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Apr 2021 - Present
We are specialists in recruiting IT professionals, ranging from Chief Information Officers to Desktop Support, for organizations all around the world. Check out our latest vacancies!https://phrstech.com/jobs-offers/ We are specialists in recruiting IT professionals, ranging from Chief Information Officers to Desktop Support, for organizations all around the world. Check out our latest vacancies!https://phrstech.com/jobs-offers/
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Kempinski Hotels
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Germany
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Hospitality
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700 & Above Employee
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Cluster Director of Human Resources, Marsa Malaz Kempinski, The Pearl & Kempinski Residences &
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Aug 2015 - Jan 2019
In charge of overall HR operation of two properties in Qatar. 750 employees. More than 50 nationalities.15 team members in HR department.Support the delivery of the business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations.Maintain and develop a strong employer brand in the local market, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, as well as an effective onboarding process.Follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively.Create appropriate compensation & benefits structures based on market and internal benchmarking.Plan and implement an annual budget and manning guide, following up closely on personnel costs, and preparing local management reporting as well as corporate reports.Ensure that corporate and local policies & procedures are communicated and implemented. Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services. Ensure compliance with Qatar local labour and immigration law and handle any legal issues including staff disciplinary actions.Project manage the roll-out of Kempinski global initiatives at the hotel and contribute to the design and implementation of new tools (Taleo and Oasys).Achievements: Increase of Employee Engagement Survey results two consecutive years. Reduce turnover in 18% from 2017 to 2018
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Director of People Services, Grand Hotel Djibloho Kempinski
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Feb 2014 - Apr 2015
Startup of the HR Department as part of the pre-opening team in 450 rooms Hotel + 50 Villas and conference centre.In charge of the mass recruitment process in Philippines, Argentina, Colombia and Dominican Republic. Maintain contact with all Equatorial Guinea Government Departments (Labour, Security and Interior)Assist the General Manager in relations with the Owning Company.Implement policies and procedures according to Kempinski policies and local culture. Prepares preopening budget, budget and business plan.
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Starwood Hotels & Resorts Worldwide, Inc.
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Hospitality
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100 - 200 Employee
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HR Manager Sheraton Mar del Plata Hotel
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Jun 2012 - Jan 2014
Human Resources Generalist with emphasis on training and development for 230 associates in a 194 rooms hotel.Overall responsibility encompassed staffing, employee relations, compensation, organizational development, payroll, internal communications and all generalist function of human resources. Budget and forecast preparation. Human Resources Generalist with emphasis on training and development for 230 associates in a 194 rooms hotel.Overall responsibility encompassed staffing, employee relations, compensation, organizational development, payroll, internal communications and all generalist function of human resources. Budget and forecast preparation.
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Hilton Worldwide
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India
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Hospitality
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300 - 400 Employee
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HR Manager Hilton Malabo
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Apr 2011 - Jun 2012
Startup of the HR Department as part of the pre-opening team. Responsible to ensure that consistent personnel practices are applied for all employees through compliance with all Hilton Hotels human resources policies. Provide for impartial treatment to all employee's through proper personnel practices and employment policies throughout organization. Ensure recruitment of the most qualified applicants through proper administration of the employment function. Knowledge of pre-employment laws.Function as a key member of the property management team. Provide effective, confidential administrative support to the General Manager. Maintain liaison between all departments, the General Manager and Corporate Human Resources.Maintain contact with all Government Departments ( Labour, Social Security and Interior) Responsible for and the assessment, implementation and maintenance of the human resource software system (Oasys).Staff: 200 team members of 21 different nationalities
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ADRHA
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Argentina
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Human Resources Services
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1 - 100 Employee
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Coordinator
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Nov 2009 - Apr 2011
ADRHA is the main human resources association in Argentina. ADRHA is member of the World Federation of Personnel Management Associations. ADRHA is the main human resources association in Argentina. ADRHA is member of the World Federation of Personnel Management Associations.
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Alvarez Arguelles Hoteles
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Argentina
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Hospitality
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200 - 300 Employee
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HR Manager - Hotel Costa Galana
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Nov 2007 - Apr 2011
Human Resources Generalist with emphasis on training and development for 200 associates in a 186 rooms – luxury hotel.Overall responsibility encompassed staffing, employee relations, compensation, organizational development, payroll, internal communications and all generalist function of human resources. Responsible for strategic human resources planning to provide the hotel with the best people talent available. Responsibility included providing counsel and guiadance to team members, partners and managers regarding policies, procedures, and state/federal regulatory compliance requirements. Responsible for and the assessment, implementation and maintenance of the human resource software system (Payroll). Assessment, planning and organization of training activities.Manager On Duty Part of the Opening Team at Maitei Posadas Hotel & Resort from August to December 2010 (Responsible for staff recruitment, training and implementing policy and procedures for the hotel before the hotel opening.)
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Universidad CAECE
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Argentina
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Higher Education
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100 - 200 Employee
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Human Resources Management Lecturer
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May 2008 - Dec 2008
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Llao Llao Hotel & Resort Golf - Spa
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Argentina
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Hospitality
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100 - 200 Employee
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HR Supervisor - HR Manager Assistant
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Mar 2006 - Nov 2007
Created and maintained all employee files.Reviewed and maintained Human Resources Employee Relations Policies/Procedures.Posted open positions both internally and externally, and contacted outside staffing agencies to recruit for open positions.Performed candidate screening, including background, credit, and reference checks; and performed new hire orientations to provide new employees with detailed information regarding the company policies, and their employment and benefits.Implemented and coordinated employee recognition programs to increase morale and enthusiasm among employees.Created monthly reports pertaining to recruitment, terminations, headcount, and compensation.Researched and resolved all employee inquiries relating to HR, payroll, staffing, benefits, and employment laws and regulations.
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HR Consultant
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Nov 2003 - Mar 2006
Recruited, interviewed and placed qualified candidates for hospitality industry.Planned and organized training activities.Developed HR policies for different companies. Recruited, interviewed and placed qualified candidates for hospitality industry.Planned and organized training activities.Developed HR policies for different companies.
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HOTEL HERMITAGE MAR DEL PLATA
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Hospitality
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1 - 100 Employee
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HR Sr Analyst
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Nov 2004 - Nov 2005
Recruite and receive all the resumesHR Administration and Compliance.Monthly calculation of Social Security and Union Bills, labor contracts and offer letters, pay checks control and filing. Keeps updated the associate’s files.Compensation & Benefits, data entry in payroll system (wage code changes, transfers, salary changes). Calculation of resignation and termination paychecks. Associates reviews’ control. Open bank account for new hires. Explain the package of Benefits to the new hires.
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Night Auditor / FO Supervisor
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Jan 1997 - Oct 2002
Night AuditorFront Office Supervisor Night AuditorFront Office Supervisor
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Education
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Universidad de Belgrano
Curso de Postgrado en Dirección Estratégica y Administrativa de Recursos Humanos, Recursos Humanos -
Mar del Plata Community College
Analista, Human Resources