Carlos Cruz
Onboarding Manager at Eccolab Group Co.- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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French Limited working proficiency
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Italian Limited working proficiency
Topline Score
Bio
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Experience
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Eccolab Group Co.
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Hospitals and Health Care
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1 - 100 Employee
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Onboarding Manager
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Oct 2021 - Present
• Point of contact for accounts and corporates to ensure lab is working as intended and client is happy• Create, update, and manage Client Profiles on LabNexus web portal, LABDAQ app, and ActivFax• Supports the Customer Service, Data Entry and Login, and Client Services department by providing phone and email support when necessary.• Provide Onboarding Training Sessions for new and existing clients• Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions
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Mitch Builders
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United States
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Communications Assistant
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Dec 2019 - May 2021
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Publix Super Markets
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United States
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Retail
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700 & Above Employee
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Front Service Clerk
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May 2019 - Aug 2019
Helped Customers with their carts and helping them unload groceries if needed. Helped Customers with their carts and helping them unload groceries if needed.
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Moving APT
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United States
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Truck Transportation
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1 - 100 Employee
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Customer Service Representative
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May 2018 - Aug 2018
Answered phone calls and passed them along to service representatives and responded to questions about any moving concerns that customers had Answered phone calls and passed them along to service representatives and responded to questions about any moving concerns that customers had
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Education
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Florida State University
Bachelor's degree, Mass Communication/Media Studies -
I Preparatory Academy