Carlos Zorrilla

Guest Services Associate at CONTINUUM ON SOUTH BEACH CONDOMINIUM, THE NORTH TOWER ASSOCIATION, INC.
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Contact Information
us****@****om
(386) 825-5501
Location
Miami Beach, Florida, United States, US
Languages
  • English/Spanish -

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Experience

    • Guest Services Associate
      • Jul 2023 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front desk overnight manager
      • Jul 2021 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Guest Services Supervisor
      • Feb 2019 - Present

  • 1 Hotel south beach
    • South Beach, Florida
    • Guest Services
      • May 2017 - Present

      I have the privilege to say I work for a upscale wellness Hotel, where we encourage day life and recycling. Making out world a better place to live. I have the privilege to say I work for a upscale wellness Hotel, where we encourage day life and recycling. Making out world a better place to live.

  • Thompson miami beach
    • 40 street Collin Ave
    • Bell Captain
      • Nov 2014 - Present

      To greet all guest that walks through the doors. Provide assistance with luggage, delivering amnesty, packages, informing guest of near by attractions. Giving tours of the property to potential guests. I had the pleasure of opening this property. While guest is checking in, I will find out the purpose of their stay and pass it on to the concierge. Making a rememberable stay. To greet all guest that walks through the doors. Provide assistance with luggage, delivering amnesty, packages, informing guest of near by attractions. Giving tours of the property to potential guests. I had the pleasure of opening this property. While guest is checking in, I will find out the purpose of their stay and pass it on to the concierge. Making a rememberable stay.

  • National hotel south beach
    • 1677 Collins Ave Miami Beach Florida 33139
    • Bellman
      • Aug 2014 - Present

      Providing guest assistance with bag's and providing good places to go with family and friends. Providing guest assistance with bag's and providing good places to go with family and friends.

    • Bellman
      • May 2010 - Present

      I was a bellmen/ concierge. I assist guest with there bags and assisting them with attraction, clubs, and restarants

    • Bellman
      • May 2010 - Present

      Assist guest upon check-in and checkouts with bags. Help guest with attraction, restarants, and clubs.

  • Langford Hotel
    • Downtown Miami
    • Concierge/Bellmen
      • Jun 2015 - 2017

      I am very proud of working in a company that will let me grow in the hotel industry. I help guess with booking tours on seeing the best that Miami has to offer, cars, limos, etc. I also care to their luggage packages, amenity for special occasion. I am very proud of working in a company that will let me grow in the hotel industry. I help guess with booking tours on seeing the best that Miami has to offer, cars, limos, etc. I also care to their luggage packages, amenity for special occasion.

    • Bellmen
      • Sep 2013 - Aug 2014

      Assist guest upon check-in and checkout with luggage. Deliever amnenity, and package upon guest request. Provide assisten with attraction, restarant, clubs,etc Assist guest upon check-in and checkout with luggage. Deliever amnenity, and package upon guest request. Provide assisten with attraction, restarant, clubs,etc

    • Bellman/ PBX
      • Oct 2011 - Apr 2013

      Bellmen- Escort Guest to room and provide assistant with luggage to room. Run up amenity, messages, packages, upon Guest request. I've been notice on rep advisor mutable time. Voted for employee of the quarter. Knowledge in Opera, HOTSOS. Helped out from desk with check-in and check out when it will get busy. Also did PBX when needed. Bellmen- Escort Guest to room and provide assistant with luggage to room. Run up amenity, messages, packages, upon Guest request. I've been notice on rep advisor mutable time. Voted for employee of the quarter. Knowledge in Opera, HOTSOS. Helped out from desk with check-in and check out when it will get busy. Also did PBX when needed.

Education

  • Miami Senior High School
    1999 - 2003

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