Experience

University at Albany, State University of New York

• United States
• Higher Education
• 1 - 100 Employee

• Assistant Head of Access Services

  • Feb 2020 - Present

  Overseeing the day-to-day departmental operations and providing active leadership in implementing departmental goals and initiatives to provide seamless access to user-focused library services and resources. Facilitating access to library and information materials, assisting in developing effective staffing solutions; evaluating the effectiveness of current practices and planning for future services; managing the access services department in the absence of the Head. Actively contributing to planning efforts and maintaining cohesive user-focused and cost-effective approaches to library services. Show less



University of California, Los Angeles

• Information Services
• 1 - 100 Employee

• Louise M. Darling Biomedical Library - Access Services Lead

  • Aug 2017 - Dec 2019

  Managing the full range of circulation and reserves services at the Biomedical Library’s public service desk and assist with provision of library services to the UCLA science community in the Science and Engineering Library: Boelter & Science and Engineering Library: Geology locations. Services include providing access to the building, collections and information services such as: fielding reference, general and IT information requests, checking out books and laptops, and assisting users with library computers, wireless networks and personal computers. Provide instruction to library users on the use of library catalogs, services and collections in-person and via email. Oversee a staff up to 20 student employees and direct supervision of 2 full‐time staff employees. Set priorities, assign, monitor, delegate and review work performed by staff. Serve as Lead Site Editor with responsibility to maintain accuracy of the Library’s website including: issuing editor access privileges and providing training on editing process. Show less



University of California San Diego

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Circulation Services Operations Manager

  • Jan 2016 - Aug 2017

  Connecting library users with physical access to library collections and facilities. Providing the public service, administrative, and technical infrastructure for accessing physical and digital library collections.

• Circulation Services - Evening Manager

  • Dec 2010 - Dec 2015

  Provide oversight for night and weekend operations including managing, supervising and providing public services at the Geisel Library Circulation Desk. Oversee stacks management of books and journals in a collection of over 1 million print materials.