Experience

UCB

• United States
• Financial Services
• 100 - 200 Employee

• Agente de cobros

  • Mar 2023 - Present

  As a collections specialist, my role was to manage the collection of outstanding debts and payments owed to the organization. I was responsible for contacting customers who had fallen behind on their payments, negotiating payment plans, resolving disputes, and ultimately recovering the money owed. I maintained accurate records of customer accounts, tracked payment history and trends, and identified potential risks and opportunities for improvement. I worked closely with other departments within the organization, such as legal or accounting teams, to ensure that collections efforts were consistent with company policies and best practices. I possessed excellent communication and negotiation skills, a strong attention to detail, and the ability to work well under pressure. I managed my time effectively, prioritized tasks, and worked independently to achieve my goals. Additionally, I was knowledgeable about relevant laws and regulations related to debt collection, and maintained a high degree of ethical and professional conduct at all times. Overall, my role as a collections specialist contributed to the financial health and success of the organization by effectively managing the collections process and preserving positive relationships with customers. Show less



Santander Consumer USA

• United States
• Financial Services
• 700 & Above Employee

• Dispute Analyst

  • Jan 2022 - Present



Altice USA

• United States
• Telecommunications
• 700 & Above Employee

• Executive Sales Representative

  • Aug 2022 - Mar 2023

  In management of selling mobile and residential services for new customers, aswell as old/existingcustomers. My musts there are attending inbound and outbound calls from/to customers whowant to acquire the services or providing information about our services (Ranges of prices,installations rates, monthly payments, benefits to transfer/acquire service with Optimum) to thecustomers. All of this is involved in a vary changeable environment where me as an seller mustadapt to customers behaviors and clients account representatives exigencies Show less

• Agente de ventas

  • Jun 2022 - Mar 2023

  In management of selling mobile and residential services for new customers, aswell as old/existingcustomers. My musts there are attending inbound and outbound calls from/to customers whowant to acquire the services or providing information about our services (Ranges of prices,installations rates, monthly payments, benefits to transfer/acquire service with Optimum) to thecustomers. All of this is involved in a vary changeable environment where me as an seller mustadapt to customers behaviors and clients account representatives exigencies. Show less



crystal printing and publishing house

• Bahrain
• Printing Services
• 1 - 100 Employee

• Data Entry Operator

  • Mar 2022 - Aug 2022



IMacademy Inc

• Brazil
• Investment Management
• 1 - 100 Employee

• Estudiante en prácticas

  • Jun 2021 - Apr 2022