Carlos Tapia

Solution implementation Specialist / Solution Engineer at eMeter Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency

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Glenn Robinson

Carlos is a proactive, knowledgeable and enthusiastic team player. Highly recommended.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Solution implementation Specialist / Solution Engineer
      • Jan 2008 - Present

      Solution Engineer responsible of the installations, upgrades and configuration of EnergyIP and EnergyEngage tool using diverse technologies such as Siebel, Linux/AIX/HPUX/Windows, Java, XML, PL/SQL and Oracle. EnergyIP captures the complex relationships among devices, premises, customer accounts, users, applications, networks and services that must be managed in any Smart Grid. The Energy Engage Customer Portal fosters utility-customer collaboration to help save energy and resources. He has full knowledge of EnergyIP and Energy Engage functionality including Data Collection (AMI integration, Meter Read, VEE, Interval Framing, Events), Data Delivery (Billing Service, Data Transfer Service), Remote Device Control (Workflow, On Deman Reads), Database Synchronization, Provisioning, Reporting, etc. Some of his achievements include: o Technical leader on the Long Island Power Authority (LIPA) implementation. Installing and Configuring EnergyIP and EnergyEngage to meet Customer requirements. o Technical leader on the Electricity, natural Gas, Networks and Distribution (Eandis) implementation. Installing and Configuring EnergyIP and EnergyEngage to meet Customer requirements. o Technical leader on the Jacksonville Electric Authority (JEA) implementation. Installing and Configuring EnergyIP to meet Customer requirements. o Multiple internal upgrades and installations over multiple environments (AIX, Linux, HP-UX, Windows) for multiple customers (APU, CPS, Vattenfall, JEA, Alliant, LIPA, Eandis, etc.). o Server and storage sizing estimation for multiple customers. o Creation of the Project Architecture Documents (PAD) for multiple customers. Show less

  • nGenera Corporation
    • Austin, Texas Area
    • Senior Technical Specialist for Enterprise Incentive Management Systems
      • 2006 - 2008

      • Occidental Petroleum (Incentive Compensation Management System – Rcomp/Plateau) – Involved in the development of the new requirements of Occidental Petroleum using diverse technologies as SQL Server, Rcomp(Plateau) and Java. He was the Technical Consultant responsible of the development, configuration and testing of the new requirements for the interface between Occidental Petroleum and RComp. • Blue Cross Blue Shield of Tennessee (Incentive Compensation Management System – Rcomp/Plateau) – Involved in the analysis, design, configuration, development and testing of the new requirements of BCBST using diverse technologies as Rcomp (Plateau), Java, PeopleSoft, SQR, DB2. Study of current business processes, future business flow & identification of GAP/Workaround in order to provide an integrated information system solution to meet the business needs of the company. He was responsible of running the parallels of the prior (Excel) and the actual Incentive Compensation Management system (Rcomp), fixing and configuring the formulas and calculations in Rcomp. He was also responsible of developing, configuring, testing and fixing the special processes and calculations created specifically for BCBST as Job Data Current Year History Interface (SQR), Eligible Earnings & Other Compensation Earnings interface (SQR), Prorated Eligible Earnings for the Plan Assigner process (Java), Assignment of the Divisional Plan Scores process (Java), Export a File to Load Rcomp Data to PeopleSoft Paysheets process (Java), Clear Goals process (Java), ePerformance process (Java) etc. He was responsible of the “Go-live” of the Rcomp system for BCBST. He provided training carrying out Users Acceptance Test (UAT), go-live activities and post implementation support. • Humana (Enterprise Compensation Management System – TrueComp/Callidus) – Involved in the definition of the Data Elements needed to create the interfaces between Humana and TrueComp. Show less

    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Consultant for HR/Payroll module of PeopleSoft
      • 2006 - 2006

      • Toyota (HR/Payroll System - PeopleSoft) – Involved in the analysis, design, configuration and testing of the requirements of Toyota using diverse technologies as Oracle, PeopleSoft Payroll v8.8, PeopleTools, PeopleCode, SQR and Crystal Reports. He was responsible of running the parallels of the prior Payroll System (TRESS) and the actual Payroll System (PeopleSoft), fixing and configuring the formulas and calculations in PeopleSoft. He was responsible of configuring, testing and fixing the special processes and calculations created specifically for Mexico as: Bimonthly Integrated Salary (SDI), Special Terminations (Finiquitos), Taxes (IMSS, ISR, Infonavit), Data File to the Mexico Government (SUA), Banking Process, Bonus, Loans, Meals, Food Coupons, etc. He was part of the “Go-live” of the Global Payroll 8.8 system for Toyota BC Mexico. He created and customized PeopleSoft Queries and Crystal Reports for HR, Payroll and Finance Departments. He provided training carrying out Users Acceptance Test (UAT), go-live activities and post implementation support. Show less

    • Netherlands
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant for HR/Payroll module of PeopleSoft, e-business systems and Program Management
      • 2001 - 2006

      • Palace Resorts (HR/Payroll – PeopleSoft) – Implementation of HR and Global Payroll v8.8 Mexico extension modules (Workforce Management, Payroll, Compensation Management, Union Labor Management, Competency, Career, and Succession Management, Health, Safety, and Labor Relations Management, Position Management, Learning Management, eManager Desktop and Benefits Management). He was responsible for gathering user requirements, data conversions, customizations, testing, assigning work schedules to developers and creation of deliverables using diverse technologies as SQL Server, Windows NT, PeopleSoft Payroll v8.8, PeopleTools, PeopleCode, SQR and numerous other 3rd Parties’ Software. He was the Technical Leader, developing and delivering two of the key modules of the project (Gratuities and Fidelis earnings). He was responsible of the application of the fixes and bundles from PeopleSoft, Data Migration from Legacy systems and Open Interfaces creating, customizing and formatting SQR reports and processes. He provided training and conducted Business Requirements sessions carrying out Users Acceptance Test (UAT), go-live activities and post implementation support. • Televisa (e-Business (B2B) Portal System – Oracle Corporate Portals) – Responsible for providing Business Requirements sessions, analyzing user needs, conferring with users to improve procedures and identifying and solving problems. He was the Project Leader of the implementation of a Corporate Portal for the Sales Force Team using diverse technologies as Oracle Corporate Portals, Portlets and PL/SQL. He was responsible for gathering user requirements, data conversions, customizations, testing, assigning work schedules to developers and deliverables. • Telmex (Program Management Office) – Member of the PMO team, managing projects, resources, deliverables, issues and risks in different stages of the projects using diverse technologies as SQL Server, Windows NT and PMOnline. Show less

  • Xpedior (Metamor Tech.)
    • Chicago and Miami
    • Consultant, Systems Analysis & Programming implementing e-business and e-commerce solutions
      • 2000 - 2000

      • Grainger (e-Commerce (B2C) System – BroadVision) – Technical Leader in BroadVision and JavaScript, creating the templates for the developers using the best practices of BroadVision. He created the global navigation and login process and he was part of the Content Management, Order, Customer Care and Registration team creating dynamic web pages using diverse technologies as Oracle, UNIX, BroadVision 5, JavaScript and HTML. On the Content Management team, he modified some pages of the Publishing Center of BV and created the global navigation of the site. On the Order team, he worked on the Order pages to optimize the way the user was purchasing using the e-commerce module from BV. On the Customer Care team, he created the pages that provide the password hint in case the user forgot it. On the Registration team, he created the first step of registration and optimized the second page of registration. He was also part of the Performance Tuning team improving the functionality of all the pages from the site. • Hewlett-Packard (e-Commerce (B2C) System – BroadVision) – Participated as an analyst and developer in BroadVision. He was responsible of the registration module, defining the new Checkout flow using diverse technologies as Oracle, UNIX, BroadVision 5, JavaScript and HTML. At the end of the project, he managed the changes to the database as a requirement of HP. He was the Technical Leader one month in Brazil for the new requirements of HP Store Brazil. Show less

    • Mexico
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Leader, Systems Analyst & Programming implementing e-business and Management Information Sys
      • 1996 - 1999

      • Hewlett-Packard (e-Business (B2B&B2C) System - BroadVision) – The e-Business web site was divided in four main elements: o Site Access, Personalized Navigation and Activity Tracking o Dealer/Business/End User Profiling o Personalized content communication o Links to other existing systems – open architecture. He participated in all the phases of the development (analysis, design, development and testing) in the web team using diverse technologies as Oracle, UNIX, BroadVision 4.1, JavaScript and HTML. He was responsible of the following modules of the portal web site: News, Events, Sales Information, Sales Applications, Marketing Strategic Information, Marketing Programs, Marketing Applications, Authorized Service Center, Site Map, Login, What’s New, Assistance and the links to the external applications. • Hewlett-Packard (e-Business (B2B) System – Lotus Notes/Domino) – Led the HP Insight 4.0 Project including the design, development and testing implementing a dynamic web-based application portal that integrated different applications that improves the Hewlett-Packard Dealers work. In this project he integrated the announcements that were sent from the Infoworks System and also developed a new dynamic menu improving the functionality of the HP Insight 3.0 version. This development was made using diverse technologies as Lotus Notes 4.6, Windows NT, LotusScript and Domino. He was also responsible of the configuration of the workflows for the HP dealers. • Hewlett-Packard (e-Business (B2B) System – Lotus Notes/Domino) – Led the List Price Project which objective was to improve the publication of the Hewlett-Packard’s product prices. In this project, he integrated a relational database in Lotus/Notes using diverse technologies as Lotus Notes 4.6., Windows NT, LotusScript, Domino. Show less

Education

  • Monterrey Institute of Technology (ITESM)
    Bachelor’s degree in Management Information Systems

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