District Sales Manager

• Oct 2014 - Present

Store Manager

• Feb 2012 - Apr 2014

Oversee day-to-day operations of 5 Stores ranging in Annual Sales from $720,000 - $1.2 Mil.· Preparing stores daily deposit, analyzing daily & monthly reports to insure proper inventories at multiple locations.· Hire and train Managers and employees on customer service, company policy and procedures as well as holding them all accountable for daily performance.· Communicate with Owner and Upper Management about profitable suggestions, customer relations and overall employee relations with the company.

Senior Team Leader Assets Protection

• Jan 2011 - Jan 2012

Read, interpret and use DTK and Logistics reports to quickly identify and implement solutions to any in-stock, presentation, pricing, signing or safety issues· Actively participate in the performance management process - recognition, coaching, providing feedback as well as writing and delivering performance reviews· Perform additional LOD responsibilities, including overseeing total store operations, responding to guest service requests, prioritizing and delegating team member workload andresponding to staffing concerns· Key carrier, alarm code and safe combination holder for stores security and financials

Senior Team Leader Assets Protection

• Jan 2010 - Jan 2011

Influence a shortage-awareness culture; understand how operational procedures impact grossmargin; utilize tools and reports to identify and prioritize profitability concerns· Utilize verbal and physical de-escalation techniques to minimize the threat to guests and team members· Investigate, report and resolve any internal and external theft activity· Partner with proper Authorities on specific severity of cases