Experience

R&B Wholesale Distributors, Inc.

• United States
• Wholesale
• 1 - 100 Employee

• Senior Retail Sales Manager

  • Jul 2023 - Present



R & B Wholesale Distributors, Inc

• Ontario, California

• San Diego Sales Representative

  • Nov 2015 - Aug 2023



Pauls TV

• Rancho Cucamonga, Menifee, Irvine, San Diego

• Store Team Lead

  • Nov 2011 - Oct 2015

  Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of merchandise and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication Show less



Staples Inc

• Store General Manager

  • Jan 2006 - Jul 2010

  Converted a store with a history of high shrink, resulting an increase to the store’s bottom line of $10,000 in 2009 and $13,000 in 2010. Increased store sales by training and developing associates resulting an increased store profit margins by 9% and store reached 101% to Budget in 2008 and 105% in 2009. Improved Easy Tech sales by hiring a Certified Computer Technician increasing Easytech sales in 2009 by 180% surpassing store’s budget. Developed an effective Management Team, Promoted one Assistant Manager to Store Manager and three supervisors to Sales and Operations Managers. Trained and developed associates in all departments of the store. Resulting in the highest internal promotions in the district and region. Encouraged all associates to participate in fundraising events the company participated in. Supplied over 140 needy kids for back to school in 2009 in the San Marcos area. Motivated the Copy and Print Center department to have the highest standards in quality. Saving money on having to redo orders and increasing comps by 10% in 2009. Achieved the second highest Customer Satisfaction score in the district for 2009. Received a Gold Plaque for Customer Services. Coached associates that needed to improve in Computer Attachment selling. Provided role playing, observations and set daily goals. Results: Every associate increased attachment by $100 per computer sold. Prioritized productivity and overcame obstacles. Achieved the best inventory results in the store’s history. Results: Lowered store shrink by $17,000 in 2009. Show less



The Good Guys

• Australia
• Retail
• 700 & Above Employee

• General Manager/Asst. General Manager/ Operations Manager

  • Nov 1994 - Sep 2005

  Developed Merchandise Standards Companywide to improve display strategies and increase profits Achieved exceptional results utilizing loss prevention techniques Receiving and inventory, operations audits: coordinated staff Expertise in project and cash management: analyzed profit plans using P&L data. Excellent sales and customer service skills that convey sincerity and concern. Able to work effectively under pressure of time and task constraints. Hired and trained staff to increase sales by 40% at location #39 over previous year. Show less