Experience

INNOVATION COMPUTERS

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Ecommerce Manager

  • Jun 2015 - Present

  • Managed the overall e-commerce strategy and operations for multiple online marketplaces, including Amazon Seller Central, eBay, Shopify and Walmart. • Optimized product listings, ensuring accurate and compelling product descriptions, images, and keywords to improve search visibility and drive conversions. • Implemented pricing strategies, including competitive analysis and dynamic pricing. • Monitored inventory levels, coordinated with suppliers and fulfillment teams to ensure product availability, and minimized out-of-stock situations. • Developed and executed marketing campaigns, including sponsored ads, promotions, and email marketing, resulting in an increase in customer acquisition and retention. • Utilized data analytics and reporting tools to track sales performance, identify trends, and make data-driven decisions to improve sales and profitability. • Conducted regular market research and competitor analysis to identify market trends, customer preferences, and emerging opportunities. • Collaborated with cross-functional teams, including marketing, operations, and customer service, to ensure seamless end-to-end customer experience. • Established strong relationships with vendors and partners, negotiating favorable terms, resolving issues, and maintaining high levels of customer satisfaction. • Stayed up-to-date with the latest industry trends, platform updates, and marketplace policies to ensure compliance and maximize performance. Show less



OneClick

• Spain
• Education Administration Programs
• 1 - 100 Employee

• Sales manager

  • Aug 2012 - May 2015

  • Assisted the Store Manager in day-to-day operations, including staff supervision, training, and development. • Recruited and onboarded new team members, ensuring optimal staffing levels. • Promoted teamwork, motivation, and recognition among team members, contributing to a positive work culture. • Demonstrated professionalism, integrity, and a strong work ethic, leading by example. • Assisted the Store Manager in day-to-day operations, including staff supervision, training, and development. • Recruited and onboarded new team members, ensuring optimal staffing levels. • Promoted teamwork, motivation, and recognition among team members, contributing to a positive work culture. • Demonstrated professionalism, integrity, and a strong work ethic, leading by example. Show less



Best Buy

• Retail
• 700 & Above Employee

• Full Time Sales Associate

  • Sep 2007 - Aug 2012

  • Provide exceptional customer service to all customers, demonstrating extensive knowledge of personal electronics products. • Actively engage with customers to understand their needs and recommend appropriate solutions, upselling and cross-selling when applicable. • Meet and exceed personal and team sales targets on a consistent basis. • Demonstrate and explain product features, benefits, and specifications to customers, ensuring their understanding and satisfaction. • Collaborate with team members to create engaging displays and promote new products effectively. • Stay up-to-date with the latest industry trends and product knowledge through ongoing training and personal research. • Maintain accurate inventory records and process sales transactions using point-of-sale systems. • Act as a subject matter expert on personal electronics, providing training and support to new team members. Show less