Quality Assurance Manager

• Nov 2021 - Present

Quality Assurance Analyst

• Jun 2021 - Nov 2021

Customer Service Representative

• Dec 2020 - Jun 2021

Home Health Aide

• Jun 2019 - Dec 2020

- Responsible for quality of care of over 50 patients - Coordinated transportation and activities for over 40 patients - Responsible for quality of care of over 50 patients - Coordinated transportation and activities for over 40 patients

Sales And Marketing Specialist

• Aug 2020 - Nov 2020

- Marketing Lead generating over $90,000 in sales revenue - Client Liaison providing outstanding customer service for over 6000 patrons - Logistics Lead successfully coordinating across the multiple departments in various locations to ensure superb customer service for on site patrons - Sales representative connecting clients with management to secure over 100 contract for weekly events. - Marketing Lead generating over $90,000 in sales revenue - Client Liaison providing outstanding customer service for over 6000 patrons - Logistics Lead successfully coordinating across the multiple departments in various locations to ensure superb customer service for on site patrons - Sales representative connecting clients with management to secure over 100 contract for weekly events.

Health Physics Technician

• Jul 2013 - Jun 2019

1. Outside Continental United States (OCONUS) Medical Command Kuwait Non-Commissioned Officer Preventive Medicine - Supervised four Junior staff - Developed and Implemented Water Safety Program for Camp Arifjan. - Developed and Implemented Epidemic outbreak response plan for Norovirus outbreak at Camp Arifjan. Successfully controlling the outbreak while enabling 10,000+ service members to continue operations in Kuwait, Afghanistan, Syria and Iraq. - Awarded Commendation Medal from Central Operations Commander (General) for successful outcome of epidemic response plan - Conducted over 60 site camp assessments in Syria, Kuwait, Afghanistan, Qatar. - Conducted over 200 facility inspections (Food, Gym, Motorpool) inspections to ensure local and federal, local and OSHA guidelines. - Responsible for equipment valued at $600,000 - Developed water safety integrity assessment and plans for federal agencies in Afghanistan (CIA/DEA) 2. Army Public Health Center - Maryland Non-Commissioned Officer in charge of Health Physics Department - Supervised three junior staff - Wrote policy for radiation safety best practices - Conducted radiation safety training for over 500 members - Conducted over 40 inspections for medical equipment compliance at Coast Guard Bases (East Coast, Midwest, Puerto Rico) - Developed Standard Operating Procedures for all procedures within the department. - Responsible for surveying equipment valued at $500,000+ 3. Reynolds Army Community Hospital - Oklahoma - Conducted food safety training for over 1000 personnel - Developed Standard Operating Procedures for all preventive medicine procedures - Responsible for surveying equipment valued at $500,000+ Show less