Managing Director

• Apr 2021 - Present

IT Consultant

• Sep 2019 - Apr 2021

IT Consultant

• Mar 2019 - Apr 2021

IT Consultant

• Feb 2016 - Sep 2019

IT Consultant

• Feb 2016 - Sep 2019

Infrastructure Consultant

• May 2012 - Jun 2019

Infrastructure Support Analyst

• Feb 2007 - Aug 2012

Employed as a 3rd line infrastructure support engineer in a company that manages four infrastructure environments. Whittington I.T provides I.T services to four other Syndicates in the Lloyds market. Initially within a team of 4, I played an important role in setting up the first syndicate's environment from scratch. This included setting up the domain, Installing Citrix Presentation Server 4.5, rolling out of thin clients, Exchange 2003, BES, setting up of backups, Remote workspace… Show more Employed as a 3rd line infrastructure support engineer in a company that manages four infrastructure environments. Whittington I.T provides I.T services to four other Syndicates in the Lloyds market. Initially within a team of 4, I played an important role in setting up the first syndicate's environment from scratch. This included setting up the domain, Installing Citrix Presentation Server 4.5, rolling out of thin clients, Exchange 2003, BES, setting up of backups, Remote workspace (CSG), bespoke application servers with a SQL Back end and all other infrastructure services on time. Later on within a team of 6, we set up a similar domain for the second syndicate with an almost identical environment of thin clients, Citrix 4.5 presentation server, Exchange 2007, Blackberry Enterprise Server and remote workspace. We have since upgraded their environment to Windows Server 2008, XenApp 6, and Exchange 2010, BES version 5, all of which I played a major role in. Devised a strategy to setup a disaster recovery site for services which include Exchange 2007, File server, Citrix, and bespoke applications with a SQL backend. Spearheaded a project to perform disaster recovery testing offsite. This included recovery of the file server, RMS, and Exchange 2003/2007. This was complete and tested successfully in 2 days. To the point documentation provided for the project. Other projects involved in: Full domain migration using Quest software. IGEL thin client Rollout Blackberry installation and upgrade Sophos Antivirus solution rollout VMware ESX server 3 and 4 installation Occasionally acted as Service Desk Manager allocating calls to the rest of the team and ensuring SLA's were met to customer satisfaction. Show less Employed as a 3rd line infrastructure support engineer in a company that manages four infrastructure environments. Whittington I.T provides I.T services to four other Syndicates in the Lloyds market. Initially within a team of 4, I played an important role in setting up the first syndicate's environment from scratch. This included setting up the domain, Installing Citrix Presentation Server 4.5, rolling out of thin clients, Exchange 2003, BES, setting up of backups, Remote workspace… Show more Employed as a 3rd line infrastructure support engineer in a company that manages four infrastructure environments. Whittington I.T provides I.T services to four other Syndicates in the Lloyds market. Initially within a team of 4, I played an important role in setting up the first syndicate's environment from scratch. This included setting up the domain, Installing Citrix Presentation Server 4.5, rolling out of thin clients, Exchange 2003, BES, setting up of backups, Remote workspace (CSG), bespoke application servers with a SQL Back end and all other infrastructure services on time. Later on within a team of 6, we set up a similar domain for the second syndicate with an almost identical environment of thin clients, Citrix 4.5 presentation server, Exchange 2007, Blackberry Enterprise Server and remote workspace. We have since upgraded their environment to Windows Server 2008, XenApp 6, and Exchange 2010, BES version 5, all of which I played a major role in. Devised a strategy to setup a disaster recovery site for services which include Exchange 2007, File server, Citrix, and bespoke applications with a SQL backend. Spearheaded a project to perform disaster recovery testing offsite. This included recovery of the file server, RMS, and Exchange 2003/2007. This was complete and tested successfully in 2 days. To the point documentation provided for the project. Other projects involved in: Full domain migration using Quest software. IGEL thin client Rollout Blackberry installation and upgrade Sophos Antivirus solution rollout VMware ESX server 3 and 4 installation Occasionally acted as Service Desk Manager allocating calls to the rest of the team and ensuring SLA's were met to customer satisfaction. Show less

2nd line Support Analyst

• Feb 2006 - Feb 2007

Employed initially as a 2nd line support analyst, my tasks included mainly in dealing with general 2nd line calls, building of desktop PC's, assistance and setup of the Video conference unit. I then moved onto the Citrix support team where I dealt with more 3rd line based Citrix calls. Employed initially as a 2nd line support analyst, my tasks included mainly in dealing with general 2nd line calls, building of desktop PC's, assistance and setup of the Video conference unit. I then moved onto the Citrix support team where I dealt with more 3rd line based Citrix calls.

I.T Technician

• Nov 2003 - Jan 2006

Started my I.T Career at Anglo Coal South Africa, where a month holiday job turned into a full time contract role starting as a 1st line hands on support person and ending as a 2nd line server support engineer Started my I.T Career at Anglo Coal South Africa, where a month holiday job turned into a full time contract role starting as a 1st line hands on support person and ending as a 2nd line server support engineer