Carlos Martinez
Network Manager at LaGuardia Gateway Partners- Claim this Profile
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English -
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Spanish -
Topline Score
Bio
Credentials
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Wireless Designer (WD)
EkahauJul, 2020- Oct, 2024 -
Meraki Engineer III
Cisco MerakiSep, 2018- Oct, 2024 -
VMware Certified Advanced Professional 6 - Network Virtualization Deployment (VCA6-NV)
VMwareMar, 2018- Oct, 2024 -
OSHA 10
OSHA Safety Training InstituteSep, 2017- Oct, 2024 -
VMware Certified Design Expert - Cloud
VMwareSep, 2017- Oct, 2024 -
Network Security Engineer
Sourcefire, part of CiscoJul, 2017- Oct, 2024 -
LabTech Engineer
ConnectWiseMar, 2017- Oct, 2024 -
Datto Engineer II
Datto, Inc.Jan, 2017- Oct, 2024 -
Microsoft Certified Solutions Expert (MCSE)
MicrosoftSep, 2016- Oct, 2024 -
VMware Certified Design Expert 6 - Network Virtualization
VMwareMay, 2016- Oct, 2024 -
Microsoft Server Virtualization with Windows Server Hyper-V and System Center
MicrosoftMar, 2016- Oct, 2024 -
McAfee Engineer
McAfeeJun, 2015- Oct, 2024 -
Kaspersky Engineer
Kaspersky LabFeb, 2014- Oct, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoAug, 2016- Oct, 2024 -
Microsoft Windows Server Administration Fundamentals
Microsoft -
• ESET Certification on the safe use of Information Technology
ESET -
• ESET Safety Certification to Small and Midsize Businesses
ESET North America -
• GIS Service Desk Analyst
CA Technologies -
• Global Guideline For Handling Enterprise Service Desk Tickets By Any Analyst
CA Technologies
Experience
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LaGuardia Gateway Partners
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United States
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Airlines and Aviation
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1 - 100 Employee
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Network Manager
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Aug 2018 - Present
• Direct reports to 7 airport vendors and Terminal Airlines involving planning, designing, and supporting for passenger’s experience and stakeholders’ relationships. • Directly responsible to manage airport networks following IT and cyber-security practices. • Managed multimillion support contracts, SLA’s, warranties, policies during the transition from old terminal operations to new building on a 4 billion project for live airport operation renovations. • Demonstrating sound business judgment, high degree of integrity and objectivity and innovation in approaching corporate and project challenges • Design and develop project plans to evaluate and assess stakeholder requirements; determine system requirements and recommend hardware and software purchases Design and develop project plans to evaluate and assess client user requirements to meet their networking needs; design and create specifications and configurations of communications systems; determine system requirements and recommend hardware and software purchases. Facilitate technical development and competence of staff in the use of network supported equipment and software, and in the practice of technical advisement and troubleshooting methods. • Facilitate technical development and competence of staff in use of network supported equipment and software, and in practice of technical advisement and troubleshooting methods. • Supervise implementation of network infrastructure upgrades for corporate and 3rd party vendors that provide service through network including airlines; test and monitor systems; research and health checks. Constantly engaging in short and long-range strategic planning of communications systems to ensure client technical needs and requirements are met. Installed monitoring tools, defining alarm conditions to illicit automated and human responses to faults and attempted intrusions. Show less
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Go To Networks, LLC
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United States
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Computer Networking Products
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Founder / Owner
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Oct 2019 - Present
IT consulting small/mid business on NYC computer networking MSP IT IT consulting small/mid business on NYC computer networking MSP IT
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Connected Technology, LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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SENIOR NETWORK ENGINEER /IT MANAGEMENT
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Jan 2017 - Jul 2018
Implement, manage and remote support specialized on small business such as Law Offices, Medical practices, government entities to following IT technologies. Managed Next Generation Firewalls Configured Unified Communications (BE 6000, UC500, Spark) Provide Tier 3 support for in-house technicians and external clients install/configure/management cloud and on premises solutions Cyber Security Management, including threat analysis and mitigation Remote access solution implementation and support: VPN, Terminal Services, Citrix Network diagram creation and documentation Implementation and support of Disaster Recovery, Business Continuity and Backup Solutions Azure Implementation and Management Office 365 Support and Management NIST,ISO accreditations, HIPPA compliance and network assessments Oversaw company's entire network and related policies covering use, maintenance and infrastructure. Recommended network security standards and upgrades to client operations. Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers. Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines. Liaised with dispatch personnel to optimize skill distribution and minimize service lag times through careful engineering triage. Led planning and technical design activities for routine operations and special projects. Monitored network activities to quickly detect and resolve operational and security issues. Implemented scalable, efficient and cost-effective network automation framework. Backed up support desk team to handle user problems and technical concerns. Troubleshot complex multi-vendor network service provider issues. Escalated emergency technical issues beyond scope to maintain optimum up-time. Organized frameworks for transferring secure data from internal to external and public networks. Show less
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CA Technologies
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United States
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Software Development
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700 & Above Employee
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NETWORK ENGINEER - IT SUPERVISOR
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Dec 2015 - Dec 2016
• Coordination, implementation of re-imaging/cloning all corporate devices • Analyst Support, Help desk • Managing IT team • Network Troubleshooting • Office 365 packages • McAfee endpoint security support . • Monitor Network 24/7 work and direct reports with worldwide GIS team • Forecasted labor budgeting needs and presented proposals to financial department. • Led, directed and supervised team of five engineers to develop, test, modify and deploy solutions to technical problems. • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports. • Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems. • Conducted feasibility studies for proposed projects, incorporating potential ROI, risk management and other important business metrics. • Provided technical leadership for company to effectively steer strategic plans and future projects. • Monitored network capacity and performance to diagnose and resolve complex network problems. • Provided network support services for devices such as hubs, bridges, routers and other hardware. • Provided complete end-to-end engineering and installation of route-based IP network solutions. • Contributed to implementation and support of SNMP monitoring software and other network monitoring tools. • Configured, managed and troubleshot VoIP and multi-media distributed systems and platforms. • Escalated emergency technical issues beyond scope to maintain optimum up-time. • Provided detailed network diagrams, process flow charts and procedural guidelines. • Created VPN infrastructure for 500 workers, allowing for secure connection Show less
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canal 33
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Medical Equipment Manufacturing
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1 - 100 Employee
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NETWORK ENGINEER/IT SUPERVISOR
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Nov 2013 - Jun 2015
Forecasted labor budgeting needs and presented proposals to financial department. • Balanced project priority and business demand and aligned resources to accomplish assignments, projects and continuous improvements. • Led, directed and supervised team of 10 engineers to develop, test, modify and deploy solutions to technical problems. • Maintained up-to-date client documentation and procedures. • Coordinated upgrade on company network structure for devices and core networks including server virtualization • Installed and configuring network services on servers under Windows platforms 2012 and Red hat. Reconfigure Firewall equipment. Installed and configured enterprise antivirus. • Computer Maintenance. Backup scheduling and solving other computer related issues. • Oversaw layout, routing and integration of technical and electrical components. • Initiated and managed network test facilities to verify network hardness and resilience • Integrated data, voice and video networks for use in multi-site installations • Detected intrusion attempts and promptly responded to DDoS attacks • Recommended options for disaster recovery and remote access security • Provided detailed network diagrams and procedural guidelines • Integrated fixed wireless connectivity into facilities requiring high-speed networks Show less
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Laptop Valdez
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El Salvador
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Computer Hardware
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IT SUPPORT - NETWORK OPERATIONS SUPERVISOR
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Dec 2011 - Dec 2013
• Remote, local management & monitoring of Workstation/printer/Server/End User/cell phones/ • Maintained up-to-date client documentation and procedures • Network Infrastructure planning, deployment, and 24/7 management • Monitored and assisted Helpdesk Personnel as needed or outsource support • Remove old IT equipment and installed upgraded technologies including server virtualization, on-premise to cloud services and cable management • Installed and configuring network services on servers under Windows platforms 2012 and Red hat • Installed and configured enterprise antivirus • Backup scheduling and solving other computer related issues. • Maintained network hardware and software and monitored network to support network availability to end users. Show less
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IT SUPPORT SPECIALIST AND COORDINATOR
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Nov 2009 - Dec 2011
• Managed corporate core server infrastructure. • Participated in 24/7 NOC monitoring and action • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments. • Created help desk tickets, troubleshot and resolved desktop issues. • Resolved escalated issues by serving as subject matter expert on wide-ranging issues. • Used ticketing systems to manage and process support actions and requests. • Provided documentation on start-up, shut down and first-level troubleshooting of technical processes to support desk staff. • Collaborated with colleagues in both domestic and international support facilities. • Integrated Salesforce CRM and other customer relationship management software into support operations. • Determined hardware and network system issues using proactive troubleshooting technique Show less
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Education
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2018 - 2018
Hofstra University
cisco network professional, Network and System Administration/Administrator -
2010 - 2011
Universidad Francisco Gavidia
Bachelor's degree, Computer Systems Networking and Telecommunications -
2008 - 2009
ITCA-FEPADE
Associate's degree, Network and System Administration
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