Experience

Martinexsa

• Guatemala
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Consultant

  • Mar 2022 - Present



Logosoft Costa Rica

• IT Services and IT Consulting
• 1 - 100 Employee

• Account Executive

  • Oct 2018 - Sep 2021

  As a training manager, we provided on-site training on the products contracted to the company for clients and their collaborators. As a technical support executive, we solved incidents on the different products the company offers, through the resolution of tickets and emergencies according to the condition that these could cause in the operation of the clients. As a post-sales executive, the customers' suggestions for improvement for the system were followed up, and in turn, experiences were monitored. As an executive of special accounts, requests for installation, breakdowns and others are entered by the intermediary client and they are channeled to technical support for the solution to the end client Show less