Experience

ProAct International Ltd

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Implementation Specialist

  • May 2021 - Present

• Support / Project Engineer

  • Jul 2019 - May 2021



GreenDealShop.com

• Llandudno, Reino Unido

• Planning & Performance Officer

  • Sep 2013 - Apr 2019

  Worked as part of a team and on my own initiative to set up an operational framework to undertake all operational activities and processes. Key Responsibilities • Planning and Performance: Ensuring that ECO contracts are planned and delivered in line with energy companies’ requirements and SLAs and undertake daily reviews and analysis of performance. • Relationship/Portfolio management: Ensuring installers operates to the latest compliance requirement. Undertake monthly/weekly/daily performance’s review and reconciliations. • Project management: Undertaking new projects, processes and processes changes. • Team Working management: Support and assist team members with their work and queries. Key Skills and Competencies - Achievements • Improved operational effectiveness and efficiency. • Optimised performance by providing analytical performance reviews. • Designed and implemented a job management system which improved performance reviews, assisted finance process and reduce process times. • Established Key Performance Standards (KPIs) and Service Level Agreements (SLAs). • Provided guidance and training which improved process performance and job knowledge for the team and stakeholders. • Managed projects within budgetary and resources constraints. • Designed, implemented and maintained information systems for a sustained process flow. • Supported team to improve problem-solving skills and how to solve issues. • Improved communication between departments and functions. Show less



Hydro hotel

• Llandudno

• General assistant

  • Sep 2011 - Jul 2013



Universidad Carlos III de Madrid

• Spain
• Higher Education
• 700 & Above Employee

• Project Coordinator

  • Jan 2007 - Mar 2010

  Project coordinator in two national sub-projects where successfully designed and implemented innovative and advance technology to the construction sector. Key Projects and ResponsibilitiesMULTIDIMENSIONAL CITY Project – Micro-Tunneling Boring Machine Simulator.• Researched, modelled and analysed data to undertake the sub-project.• Designed, developed and implemented the main framework for a basic micro-tunneling simulator.• Created objectives and managed team to create functional libraries (machine behaviour) and computer animations.• Managed schedules to meet deadlines and present results.• Coordinated and accomplished project reports.SAMCII Project• Led a small team who developed a wireless sensor network using wireless technology Zigbee.• Tested and validated sensor network on real tunnel structure.Project coordinator in two national sub-projects where successfully designed and implemented innovative and advance technology to the construction sector. Key Projects and Responsibilities:MULTIDIMENSIONAL CITY Project – Micro-Tunneling Boring Machine Simulator.• Researched, modelled and analysed data to undertake the sub-project.• Designed, developed and implemented the main framework for a basic micro-tunneling boring simulator.• Created objectives and managed team to create functional libraries (machine behaviour) and computer animations.• Managed schedules to meet deadlines and present results.• Coordinated and accomplished project reports.SAMCII Project• Led a small team who developed a wireless sensor network using wireless technology Zigbee.• Tested and validated sensor network on real tunnel structure.In addition to the above, I have assembled and wired a Siemens control cabinet and programmed a Siemens TP170a operator panel to provide a training station for students in automation and robotic in the University Carlos III of Madrid. Show less

• Lab Internship

  • Sep 2006 - Jan 2007

  I worked in RH-1 project where I developed a human machine interface with the tool Qt.



Universidad Carlos III de Madrid

• Spain
• Higher Education
• 700 & Above Employee

• Internship in SIJA

  • Sep 2004 - Jun 2006

  Dealing with customers in the sport and leisure centre in the University. Dealing with customers in the sport and leisure centre in the University.



Casbega

• Spain
• Food and Beverage Services
• 1 - 100 Employee

• Production operator

  • Jun 2000 - Sep 2000

  I worked on my own and in group in different bottling lines. I worked on my own and in group in different bottling lines.



Valeo

• France
• Motor Vehicle Parts Manufacturing
• 700 & Above Employee

• Production operator

  • Jun 1999 - Sep 1999

  I worked assembling one of their products. I worked as part of a team. I worked assembling one of their products. I worked as part of a team.