Experience

APG
• United Kingdom
• Media Production
• Inside Sales Representative

  • Jul 2023 - Present

Ameraflex Sealing Products
• United States
• Manufacturing
• 1 - 100 Employee
• Inside Sales Representative

  • Jan 2022 - Jul 2023


Fastenal Company

• Sales Support

  • May 2020 - Feb 2022

  Tasked with sourcing items needed by customers that were not normally stocked.Major role-player in optimizing office workflow to maximize time selling to our customers. Assisted in daily operations such as receiving, picking, and sourcingCurrently the main contact for orders and billing issues.Part-time role while attending school.

• Onsite Account Representative

  • Apr 2019 - May 2020

  Responsible for managing one of the largest accounts in Northwest districtEffectively managed team of multiple employees, overseeing training and professional growth of employees. Initiated face-to-face contact with customer contacts daily on-site.Worked outside of normal business hours to ensure customer satisfaction and to close deals.Proactively listened to customers' requests, confirming full understanding before addressing concerns. Identified issues, analyzed information and provided solutions to problems.Increased customer satisfaction by resolving order issues and completing rush orders.Handled orders from processing to delivery.Operated vendor managed inventory at customer location. Show less

• Outside Sales Representative

  • Jul 2018 - Apr 2019

  Owned a book of business of over 100 customers over the northwest Houston territory. Provided vertical growth and repaired relationships with customers.Responsible for oversight of our vendor managed inventory at customer locations. Teamed with national personnel to create streategic plans to grow specific customers. Implemented time management skills to properly handle large book of business. Alleviated billing issues and collected on customer accounts for payment.

• Account Specialist

  • Jan 2018 - Jul 2018

  Assisted in pushing our location to reaching goal consecutive months for the first time in over a year.Sold new products to these accounts and secured new business in different departments of these customers. Responsible for processing P.O's, ordering in product by creating purchase orders, and also maintaining inventory at the customer's location.

• Sales Support

  • Jun 2016 - Jan 2018