Experience

HMR - Health Market Research España

• Spain
• Market Research
• 1 - 100 Employee

• Client Service Manager

  • Nov 2016 - Present

  • Client Service Department Management to ensure the final deliveries from weekly and monthly productions. • Team management and tasks coordination. • Interaction with different Production Teams based on Lisboa to ensure the production. • Presential trainings on clients of BI tools such as XL3. • Budgets of Pharmaceutical market based on Comercial Direction requirement. • Coordintation of Clients Database definitions in a web platform to ensure the final outputs production. • Client Service Department Management to ensure the final deliveries from weekly and monthly productions. • Team management and tasks coordination. • Interaction with different Production Teams based on Lisboa to ensure the production. • Presential trainings on clients of BI tools such as XL3. • Budgets of Pharmaceutical market based on Comercial Direction requirement. • Coordintation of Clients Database definitions in a web platform to ensure the final outputs production.



HMR - Health Market Research

• Portugal
• Information Services
• 1 - 100 Employee

• Client Service Executive

  • Jan 2014 - Present

  • Customer service, giving support in the use of business intelligence tools such as XLCubed or QlikView. • Presential training and formation of business intelligence tools. • Data base definitions of the pharmaceutical market (ethical and generic), OTC market and parapharmaceutical market. • Key Account support on the daily needs of sales information requirements in order to satisfy customer needs. • Production team and product reference file team interaction to re-stablish and modify clients market definitions. • Budgets and estimates for the Pharmaceutical and Parapharmaceutical markets based on KAMs requirements. • Dashboards and ad-hoc reports for final customers (pharmaceutical laboratories). • Data check and quality control previous to client final delivery. Show less



IMS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Data Base Analyst

  • Apr 2010 - Dec 2013

  • Participation in the Geo Expansion project, working in the coding of pharmaceutical products focused on patent protection criteria for the following markets: Korea, India, China and Rusia. Use of specific data bases: GPIN, LPIN and searching Tools as Life Cycle. • Production in Licensing Team, coding pharmaceutical products in 63 different markets focused on protection and license agreement criteria. Use of Mainframe program for Licensing coding. • Collaboration with Patient Analyzer Team to support oncology study project. Investigation and classification of unknown, generally clinical trials. Use of specific data bases, Holding Dictionary. • Production in NPF (New Product Focus) Team, inserting pharmaceutical products of more than 20 priority markets attending therapeutic classification, price and indication criteria. Use of specific data bases (Pims). • Collaboration with VDV (Volumetric Data Validation) Team in the testing of different data types, chemical data, corporation data, sales data etc before being delivered to the customer. Show less



Eurest Colectividades, S.L.

• Madrid y alrededores, España

• Food Driver

  • Oct 2009 - Apr 2010

  • Food driving service for San José Hospital Foundation, ensuring all the daily food deliveries across 10 buildings of the complex. • Food driving service for the SESCAM ensuring the twice a week food deliveries to different Health Centres of Ciudad Real and Albacete. • Food driving service for San José Hospital Foundation, ensuring all the daily food deliveries across 10 buildings of the complex. • Food driving service for the SESCAM ensuring the twice a week food deliveries to different Health Centres of Ciudad Real and Albacete.



Pfizer

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• • Oct 2008 - Mar 2009

  • Coordination and planning Training Courses for Health Care Professionals in clinical management, as well as public acts with Health Authorities.• Direct communication with Sales Force and Customers (Service Managers and Deputies of various specialties: Neurology, Psychiatry etc) Management of Pharmalogist program. • Contact with Key Opinion Leaders and Suppliers. Management of Siebel 7.0 program for recording activities and meetings with key customers. • Collaboration in the preparation of Operational plans. Processing of budgets, writing protocols, collaboration agreements and consulting contracts. Show less

• • Jun 2007 - Oct 2008