Experience

Menshen Mexicana, S.R.L. DE C.V.
• Mexico
• Plastics Manufacturing
• 1 - 100 Employee
• Coordinador Customer service & logística - México y latinoamerica

  • Oct 2022 - Present


Kuehne + Nagel

• France
• Freight and Package Transportation

• CSR (Customer service supervisor) - Export

  • Jun 2019 - Oct 2022

  • Invoicing of export orders and returnable package to suppliers as well as shipments of the material and package for suppliers with tracking to the carrier and direct communication • Inventory analysis, involving the balancing of the PN in all the supply chain, scrap management, following to the obsolete materials. Project implementation for rework on the obsolete materials and return them to the normal process ( Savings around 5,000 USD per month ) • Calculation of loop materials in all the supply chain for the PN of export including the project of target loop that help the planning department to re calculate the necessary material every week and the number of shipments per week economizing the cost ( Savings around 100,000 USD per year). • Planning of routes and shipments every week for returnable package to suppliers (Airfreight, sea freight and land freight) based on the weekly demand and the transit time. • Resolution of customer and supplier complains. Show less



SIMON ELECTRICA

• United States
• Construction

• • Mar 2018 - May 2019

  • Invoicing of orders (National and foreign), shipping logistics for land freights and review of the logistics routes to economize the costs.• Control of cyclical inventory for 256 PN of finish good materials and control of the customer returns as well as the resolution of the return material.• Performance with all the departments involved on the supply chain to assure the shipment compliance for the customer.• Elaboration of documentation for shipments (National and foreign) for the analysis previously done of the expedition of orders based on FIFO. Including the designation of priority shipments.• Backlog reports analysis for the efficiency of the process to the direction of operations department and the invoicing management with the accounting area. Show less

• • Mar 2018 - Jun 2018

  • Reception of materials and corroborate the quantity is arriving as well as the non-failure of the material• Supply of materials to the production department.• Control of cyclical inventory for 150 PN raw material.• Implementation of KPIS for area control and reports to the management department.• Shipment of material for suppliers in order to rework the material for the production department.• Inventory control of subcontracting suppliers.• Purchase order management



Bühler Group

• Switzerland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Coordinador de mejora continua, Ingeniero trainee Customer Service

  • Jun 2017 - Dec 2017

  • Implementation of the Kaizen methodology in the storage process • Standardization of the administrative process for the entry and exit of materials in order to made a correct distribution of the facilities. • Contact via telephone with clients as well as the realization of quotes and confirmations of orders in SAP for customers • Preparation and shipping of orders in order to provide the follow-up of orders shipped from international subsidiaries. • Implementation of the Kaizen methodology in the storage process • Standardization of the administrative process for the entry and exit of materials in order to made a correct distribution of the facilities. • Contact via telephone with clients as well as the realization of quotes and confirmations of orders in SAP for customers • Preparation and shipping of orders in order to provide the follow-up of orders shipped from international subsidiaries.