Experience

Verisys

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Vice President Operations

  • Oct 2022 - Present

  Florida, United States

• Director Of Operations Support

  • Mar 2022 - Oct 2022

  Florida, United States



SPECTRO - AMETEK INSTRUMENTS

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• North America Director of Services

  • Oct 2021 - Mar 2022

  Fort Myers, Florida, United States • Align the daily operations of a team of eight across a department housing teams of 30 for the Spectro Analytical North American Field Service and Operations Department. • Remote leader that provides support across contracts, deal structuring, supply chain, warehouse management, service level agreements, compliance initiatives, invoicing, scheduled/unscheduled field servicing, and technical support, among others. • Develop staff through communication and evaluation, providing active… Show more • Align the daily operations of a team of eight across a department housing teams of 30 for the Spectro Analytical North American Field Service and Operations Department. • Remote leader that provides support across contracts, deal structuring, supply chain, warehouse management, service level agreements, compliance initiatives, invoicing, scheduled/unscheduled field servicing, and technical support, among others. • Develop staff through communication and evaluation, providing active learning opportunities and instituting a strong teamwork environment. . • Migrated an outdated CRM software program, transferring functions from SalesLogic to SalesForce coupled with the implementation of a new data management infrastructure of shared business data that combined reduced quotation and invoicing timeframes from 24 to two hours. • Launched drop-shipping services that decreased compliance issues by 35%. • Maximized hiring process procedures, championing the expansion of employment by 30+ and drove the move to a 95% remote workforce that cut monthly OPEX by 25% while optimizing Call Center excellence. Show less



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Senior Director Of Operations

  • Jan 2017 - Sep 2021

  El Paso, Texas Area • Headed the full scope of functions for a 668-person organization, monitoring $450M+ in sensitive equipment and delivering strategic plans for operational functions. • Directed activities across the US and oversaw Operations Departments, including Distribution Centers, IT Project Managers, Financial offices, Service locations and Human Resources departments. • Maximized performance capabilities through evaluation and execution of action plans that met both short- and long-range… Show more • Headed the full scope of functions for a 668-person organization, monitoring $450M+ in sensitive equipment and delivering strategic plans for operational functions. • Directed activities across the US and oversaw Operations Departments, including Distribution Centers, IT Project Managers, Financial offices, Service locations and Human Resources departments. • Maximized performance capabilities through evaluation and execution of action plans that met both short- and long-range objectives. • Delivered strategic oversight to multi-national Ground & Air logistic planning. Employed US and foreign communication strategies. • Deputy Director for the first Joint COVID-19 Trask Force; liaised with local government to enable the Army's ongoing support and implemented automated reporting that allowed for sustainable network infrastructures to seamlessly support remote functions. • Developed a validation master plan for the implementation of the Army's integrated ERP software that delivered a 5% process divination and increased supply chain operations by 40%+ in the first 12 months. • Pioneered a full scope analysis of processes that identified inconsistencies, developed the DMAIC project that directly addressed issues, cutting weekly meetings by 50% and $450K in man hour costs per year. • Key support in the pivoting of functions to remote operations throughout COVID-19, planning cloud computing for all staff and managing and implementing automated backup and fail-over configurations.

• Project and Operations Manager

  • Jan 2012 - Dec 2016

  Fayetteville, North Carolina Area • Led 10 mid-level direct reports and a staff of 40+, directing all logistics planning and field operations, and integrated cross-functional personnel into Agile environments. • Drove change management techniques that quickly mitigated employee issues. • Provided simultaneous oversight to four Ground/Air National Logistical Mobility project the increased operational outreach by 50% • Optimized functions across a 500K sq. ft. facility, driving ongoing compliance across OSHA, EPA, and… Show more • Led 10 mid-level direct reports and a staff of 40+, directing all logistics planning and field operations, and integrated cross-functional personnel into Agile environments. • Drove change management techniques that quickly mitigated employee issues. • Provided simultaneous oversight to four Ground/Air National Logistical Mobility project the increased operational outreach by 50% • Optimized functions across a 500K sq. ft. facility, driving ongoing compliance across OSHA, EPA, and budget requirements that ensured a 100% compliance record with zero reported incidents.



Columbus State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Student

  • Nov 2017 - Sep 2018

  Columbus, Georgia Area Master's in Science - Organizational Leadership and Global Management