Carlos Cirkovic
IT Support Specialist at Counter Culture Coffee- Claim this Profile
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Spanish Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Diplomate in Management Strategy/ Diplomado en Gestion Estrategica
Universidad Central de VenezuelaMay, 2021- Sep, 2024 -
IT Security: Defense against the digital dark arts
GoogleJun, 2020- Sep, 2024 -
System Administration and IT Infrastructure Services
GoogleJun, 2020- Sep, 2024 -
Google IT Support Professional Specialization
GoogleJun, 2020- Sep, 2024 -
Marketing Strategy Professional Specialization
IE Business SchoolApr, 2020- Sep, 2024 -
Professional Certification in Sales Techniques/ Certification Profesional en Tecnicas de Ventas
Escuela Internacional de Negocios Cuartel de VentasApr, 2020- Sep, 2024 -
Technical Support Fundamentals
GoogleApr, 2020- Sep, 2024 -
Market Research and Consumer Behavior
IE Business SchoolMar, 2020- Sep, 2024 -
Marketing Mix Fundamentals
IE Business SchoolMar, 2020- Sep, 2024
Experience
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Counter Culture Coffee
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United States
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Food and Beverage Services
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1 - 100 Employee
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IT Support Specialist
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May 2021 - Present
Currently reporting directly to the director of information technology to provide IT support to end-users through phone, remote login, in-person, and ticket management system. Identified and resolved hardware and software issues, while setting up and maintaining our Internal IT infrastructure. Currently reporting directly to the director of information technology to provide IT support to end-users through phone, remote login, in-person, and ticket management system. Identified and resolved hardware and software issues, while setting up and maintaining our Internal IT infrastructure.
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Blueprint Studios
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United States
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Events Services
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1 - 100 Employee
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Audio Visual Specialist
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Aug 2019 - Mar 2020
Prepare small and large equipment for events across the country, maintain inventory andstock control, design projects of illumination for electronic sceneries to provide the bestexperience for marketing events (Dreamforce, AfroTech Conference, Sales Kick Off's formultiple companies in the technology space), Repaired necessary both structure andtechnology equipment when needed. Prepare small and large equipment for events across the country, maintain inventory andstock control, design projects of illumination for electronic sceneries to provide the bestexperience for marketing events (Dreamforce, AfroTech Conference, Sales Kick Off's formultiple companies in the technology space), Repaired necessary both structure andtechnology equipment when needed.
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Inside Sales Representative
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Jan 2018 - Jul 2019
- Pursue potential clients in All Venezuelan Territory by leveraging leads, prior contacts, and market knowledge while selling all of ACEROTODO, c.a lines of business. Work to develop potential leads, Maintain a well-developed pipeline of prospects, establish and maintain successful client relationships, while delivering excellent customer service. - Pursue potential clients in All Venezuelan Territory by leveraging leads, prior contacts, and market knowledge while selling all of ACEROTODO, c.a lines of business. Work to develop potential leads, Maintain a well-developed pipeline of prospects, establish and maintain successful client relationships, while delivering excellent customer service.
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Education
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2017 - 2021
Universidad Bicentenaria de Aragua
Associate's degree, Business Administration and Management, General -
2008 - 2012
High School Decroly
High School Diploma
Community
