Experience

Ed Voyles Automotive Group

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• General Sales Manager

  • Jul 2018 - Present



Hennessy Automobile Companies

• United States
• Automotive
• 100 - 200 Employee

• New Vehicle Sales Manager

  • Mar 2014 - Jul 2018

  This company was created in 2014 and I was recruited to be in charge of the New Car Department. Main Responsibilities: * Create new processes and implementing them at the new dealership. * Recruit and train sales professionals and managers. * Incorporate the “Hennessy Culture” into the new dealership. * Review and audit the inventory received from the old dealership and order new inventory for the new dealership based on current market necessities. Main Accomplishments: * Position the New Car Department at a profitable level within the first year. * Increased the new car volume over 125% in the first year with a sustain growth until today. * Develop a profitable sales strategy with a continuous focus in customer service. * Increase the CSI to level and exceed Ford Motor Company’s standards.



Trophy Ford

• Automotive
• 1 - 100 Employee

• General Sales Manager

  • Dec 2010 - Mar 2014

  This company was created in 2008 and, although it had a slow start, the year over year growth has been significant. Main Responsibilities: *Lead the sales force and align efforts to accomplish company’s forecasts and budgets. * Manage the profitability of the Sales, Finance and Fixed Operations Departments in order to meet or exceed forecasts. * Maintain high levels of customer satisfaction, exceeding the requirements from manufacturers. * Along with the Dealer Principal, create and develop marketing strategies to increase sales and Fixed Operations business. * Recruit, train and mentor sales professionals, sales managers and finance mangers. * Foster relationship with captive lenders as well as other financial sources. Main Accomplishments: * Position the dealership at a profitability level in a short term. * Establish relationships with financial institutions in order to provide a wider array of financial options to our clientele. * Develop a CPO program that increased the number of retail pre owned units as well as finance and financial products penetration. * Consolidate the Fixed Operations business to be in line with the company’s forecast.



Itaú Chile

• Chile
• Banking
• 700 & Above Employee

• Relationship Manager

  • May 2008 - Nov 2010



VTAIG

• Sales Manager

  • Apr 2005 - Jan 2008

  Main Responsibilities: * Lead the company’s sales force to our commitment in becoming the number one new car Ford store in the state. * Use of CRM tools (dealersocket) in order to maximize sales professional’s time, track and record leads and ultimately increase sales and customer retention. * Foster and maintain a positive working environment and ethical relationships with customers, employees, lenders and vendors. * Maintain high levels of customer satisfaction, exceeding the requirements from manufacturers. Main Accomplishments: * Became the number one Ford store in the State of Ga., for the first time ever, in July 2006 with 264 new units sold. * Repeat the success the following month with 314 new units sold. * Maintain a solid customer base. Mall of Georgia Ford is still the number one Ford store in Georgia.



AutoNation

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Director of Finance

  • Jul 2000 - Dec 2004

  Main Responsibilities: * Manage the company’s Finance department to ensure profitability, compliance and 100% adherence to company policies. * Consolidate and strength relationships with captive lender as well as indirect lenders. * Stay abreast of compliance changes and inform the proper departments accordingly. * Support sales in accomplishing high levels of customer satisfaction. Main Accomplishments: * Growth inside the company from a sales person to a Finance Director in a short period of time. * Improve overall Finance Department PVR and overall products penetration in accordance with company’s guidelines. * Established close business relationship with lenders, maintained until today.