Carlos Enrique Arcaya Degwitz

Head of Operations Planning at La WaWa
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Contact Information
Location
Venezuela, VE
Languages
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency
  • German Limited working proficiency

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Credentials

  • Power BI Essential Training
    LinkedIn Learning ⋅ Course Certificate
    Mar, 2021
    - Sep, 2024
  • What is Data Science
    IBM
    Mar, 2021
    - Sep, 2024
  • Results-based management (RBM)
    UNICEF
    Aug, 2020
    - Sep, 2024
  • German Advanced
    Goethe-Institut e.V.
    Jul, 2020
    - Sep, 2024
  • Market Research and Consumer Behavior
    IE Business School
    May, 2020
    - Sep, 2024
  • Microsoft Excel - Advanced Excel Formulas & Functions
    Udemy
    Apr, 2020
    - Sep, 2024

Experience

    • Venezuela
    • Truck Transportation
    • Head of Operations Planning
      • Jul 2022 - Present

      - Smart Mobility Planning of +100 vehicles in +25 circuits in 4 cities and +1M successful boardings.- Successful planning and opening of 3 cities in Venezuela and Colombia (Caracas, Barranquilla, Valencia and Maracaibo).- Directly lead a team of +15 people in the planning and operations department.- Reduced the fleet budget by more than 35% per month, eliminating waste and inefficient hours and frequencies.

    • Operations Planner
      • Dec 2021 - Jul 2022

      Develop operations planning strategies based on data analysis in order to improve the user experience in our app and our units.Work with the team of developers and field operations to generate an environment of continuous improvement within the logistics planning processes.Ensure On-Time Trips of a +100 vehicles fleet through a planning process not only profiled to the needs of our users but also adapted to the real ETA's observed on the field. Oversee and manage the operations center team to generate policies and procedures in order to channel improvement opportunities within previously defined frameworks.Analyze large data sources in real time in order to determine fleet capacity and propose improvements in routes and service times for our units. Show less

    • Venezuela
    • Chemical Manufacturing
    • 1 - 100 Employee
    • E-Commerce Channels Coordinator
      • Sep 2021 - Dec 2021

      Develop B2B and B2C e-commerce channels to deliver digital transformation solutions within the chemical sector around the production and sale of Plagatox products. Work with different areas and a developer team to integrate and automate all sales, invoicing, warehousing and inventory processes. Project manager responsible for the planning and execution of the website creation up to its commercial launch. Develop B2B and B2C e-commerce channels to deliver digital transformation solutions within the chemical sector around the production and sale of Plagatox products. Work with different areas and a developer team to integrate and automate all sales, invoicing, warehousing and inventory processes. Project manager responsible for the planning and execution of the website creation up to its commercial launch.

    • Business Consulting and Services
    • 700 & Above Employee
    • Management Consultant - Strategy & Business Design
      • Feb 2021 - Aug 2021

      Work with multidisciplinary teams in order to support the client in the design, management, and improvement of their critical processes. Making use of technology and benchmarking in order to offer comprehensive and efficient solutions in the client's value chain.

    • Junior Management Consultant
      • Sep 2019 - Feb 2021

      Develop business strategies and generate improvements in critical processes of the client's value chain, in order to achieve operational efficiency and sustainable competitive advantages over time.

Education

  • Universidad Católica Andrés Bello
    Bachelor of Engineering - BE, Industrial Engineering
    2015 - 2020

Community

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