Carlos Alejandro Morales Benítez

Service Support Engineer at Neta Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Celaya, Guanajuato, Mexico, MX
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency
  • Francés Elementary proficiency

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Credentials

  • Networking Fundamentals
    Microsoft
    Feb, 2014
    - Nov, 2024

Experience

    • Mexico
    • Software Development
    • 1 - 100 Employee
    • Service Support Engineer
      • Jan 2019 - Present

  • Autónomo
    • Irapuato, Guanajuato
    • Executive Sales
      • Oct 2018 - Dec 2018

    • Mexico
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Professional
      • Jan 2017 - Feb 2018

      1. Customer Support 2. Preventive Maintenance on PC’s 3. Follow up tasks and tickets on the Service Now System 4. Helpdesk Support for Office and Plantfloor 1. Customer Support 2. Preventive Maintenance on PC’s 3. Follow up tasks and tickets on the Service Now System 4. Helpdesk Support for Office and Plantfloor

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Front Desk Agent
      • Dec 2014 - Mar 2015

      Soporte Técnico Bilingue (Español - Inglés) para HP Latam, como parte de Desktop Support I, en el cual se brinda soporte por medio del sistema de comuniucación telefónica, ya sea para productos IPG o PSG del área de consumo y hogar. Soporte Técnico Bilingue (Español - Inglés) para HP Latam, como parte de Desktop Support I, en el cual se brinda soporte por medio del sistema de comuniucación telefónica, ya sea para productos IPG o PSG del área de consumo y hogar.

Education

  • Instituto Tecnológico Superior de Irapuato
    Administración/Administrador de sistemas, redes y comunicaciones LAN/WAN
    2008 - 2016

Community

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