Event Coordinator

• Oct 2023 - Present

Managed organization, coordination with the speaker, and advertising for extracurricular lectures. Managed preparation for the event and created staff plans. Managed registration prior to and during the event. Managed all event follow-up, including creating videos and podcasts of IWP lectures and follow-up communication with speakers, attendees, and registrants. Maintained accurate records of event attendance and speakers in the development database. Operated equipment involved with the event such as cameras and sound systems. Show less

Congressional Relations Intern

• Sep 2022 - Aug 2023

P&C Insurance Customer Support Specialist

• Sep 2020 - Jun 2022

Delivered exemplary customer service to a diverse clientele of 432 policyholders. Collaborated with both internal and external stakeholders to provide adept administrative underwriting support, ensuring strict adherence to company compliance standards. Facilitated seamless communication between policyholders and accounting departments, streamlining information flow and enhancing customer experiences. Managed inbound calls and emails proficiently, addressing policyholder inquiries, resolving product inquiries, clarifying policy details, and attending to a wide range of customer insurance needs. Show less

English Second Language Teacher

• Jul 2018 - Mar 2020

Conducted comprehensive observation, assessment, and instruction for a group of 60 sixth-grade students, focusing on English language proficiency, reading comprehension, and adept classroom management. Critically evaluated and refined more than 40 lesson plans and overall course materials, fostering student-centered learning approaches and crafting captivating, interactive presentations. Leveraged advanced tools such as PowerPoint and Excel to develop more than 10 presentations, showcasing curriculum highlights to both parents and the teaching staff. Collaborated with fellow educators to cross-reference lesson plans, refining instructional methodologies and enhancing classroom activities for optimal learning outcomes. Show less

English Second Language Teacher

• Oct 2016 - May 2018

Delivered instruction to a diverse cohort of over 30 students spanning ages 3 to 14, encompassing English language proficiency, refined reading comprehension, and comprehensive phonics education. Devised, executed, and evaluated a comprehensive range of examinations and quizzes, serving as key tools to gauge student advancement and mastery of subject matter. Conducted thorough analysis of assessment data, enabling the formulation of insightful feedback for both parents and staff, aiding in the delineation of individualized student learning trajectories. Employed effective pedagogical techniques to assess reading comprehension and retention, employing oral book reports conducted within the library setting to foster a well-rounded understanding of literature. Show less

English Second Language Teacher

• Aug 2015 - Aug 2016

Delivered comprehensive English language and conversational instruction to a substantial cohort of 100 students, spread across three middle schools and one elementary school within the region. Formulated and implemented dynamic daily lesson plans characterized by an interactive approach, incorporating the presentation, production, and practice model to optimize student engagement and comprehension. Spearheaded the creation, coordination, and facilitation of engaging summer school instructional initiatives, designed to seamlessly convey English language content through enjoyable and interactive methods. Show less

Operations Supervisor

• May 2014 - Jun 2015

Supervised ten two-person teams in measuring and cataloguing the integrity of utility poles in the Southern California region for Edison. Responded to on-site issues, provided guidance in measurements, and used laser equipment to get accurate readings. Supervised ten two-person teams in measuring and cataloguing the integrity of utility poles in the Southern California region for Edison. Responded to on-site issues, provided guidance in measurements, and used laser equipment to get accurate readings.

Account Coordinator

• Oct 2012 - Jan 2013

Compiled reports on coverage for clients DVD sales. Sent out DVDs to outlets for review. Worked with CBS, Vivendi, and Magnolia distributors. Compiled reports on coverage for clients DVD sales. Sent out DVDs to outlets for review. Worked with CBS, Vivendi, and Magnolia distributors.

Technical Support Staff

• Oct 2011 - Oct 2012

Provided customer service and technical support for customers of Yamaha audio receivers and audio equipment. Used sales force to respond to customer email inquiries. Provided customer service and technical support for customers of Yamaha audio receivers and audio equipment. Used sales force to respond to customer email inquiries.