Carlo Errazo

Business Process Manager at QR TIGER - QR Code Generator
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, US

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Experience

    • United States
    • Technology, Information and Media
    • 1 - 100 Employee
    • Business Process Manager
      • Feb 2023 - Sep 2023

      New York, United States Analyzed business processes to identify opportunities for improvement, including bottlenecks and inefficiencies. Developed and implemented a business process management strategy to improve efficiency, productivity, and customer satisfaction. Designed and implemented new business processes and improved existing ones. Monitored and measured the performance of business processes and made necessary adjustments. Managed and coordinated business process improvement… Show more Analyzed business processes to identify opportunities for improvement, including bottlenecks and inefficiencies. Developed and implemented a business process management strategy to improve efficiency, productivity, and customer satisfaction. Designed and implemented new business processes and improved existing ones. Monitored and measured the performance of business processes and made necessary adjustments. Managed and coordinated business process improvement projects. Communicated and trained employees on new and improved business processes. Demand & and supply planning Vendor management & and relationships 3rd party resolution coordination Return material authorization Inventory management & and optimization Service parts planning & and execution Cross-functional collaboration Show less

    • Business Process and Manpower Manager
      • May 2022 - Jan 2023

      Clark, Pampanga Led demand & supply planning, overseeing 3rd party module repairs. Managed vendor relationships, ensuring seamless operations. Optimized inventory, achieving high service levels with minimal stock. Conducted ad hoc analyses for financial forecasting and inventory management. Implemented advanced supply chain software for efficient planning. Enhanced planning maturity and forecast accuracy for Service Parts. Fostered cross-functional collaboration and process… Show more Led demand & supply planning, overseeing 3rd party module repairs. Managed vendor relationships, ensuring seamless operations. Optimized inventory, achieving high service levels with minimal stock. Conducted ad hoc analyses for financial forecasting and inventory management. Implemented advanced supply chain software for efficient planning. Enhanced planning maturity and forecast accuracy for Service Parts. Fostered cross-functional collaboration and process standardization. Built a proper enterprise structure for the business with policy & process management. Migrated the business digitally by digitizing all possible business processes to utilize Business Intelligence and Automation, making it a Data & Information Business, which can measure business activities & performance in real-time to make agile decisions to forecast and respond to real-time problems. Applied Process Improvement & Performance Management to support business growth and provide solutions to existing problems and incoming threats. Led the rebranding of the business to match the change made internally and translated everything to improved customer satisfaction, employee satisfaction, better cash flow, and long-term profitability. Authored workflows, systems processes, operating procedures, performance appraisal systems, and operations manuals. Created Work OS infrastructures and systems, dashboards, documents, forms, and automation. Opened a new F&B Concept for the company handling everything personally, and building the business from the ground up. Show less

    • Investment Management
    • Enterprise Architect
      • Jun 2021 - Oct 2021

      Makati, National Capital Region, Philippines Acted as a Process Improvement Manager and Developed the Business Internally to improve the efficiency of doing business internally to eliminate or minimize inefficiencies, wastes, and errors within each department of the company. Championed in Data Analysis, Business Analysis, Change Management, Business Process Improvement, and Enterprise Architecture. Transitioned the company to a high-efficiency working unit to adapt to the new normal and employee shortage by leveraging Enterprise… Show more Acted as a Process Improvement Manager and Developed the Business Internally to improve the efficiency of doing business internally to eliminate or minimize inefficiencies, wastes, and errors within each department of the company. Championed in Data Analysis, Business Analysis, Change Management, Business Process Improvement, and Enterprise Architecture. Transitioned the company to a high-efficiency working unit to adapt to the new normal and employee shortage by leveraging Enterprise Architecture, Artificial Intelligence, Business intelligence, Business Automation, Performance Management, Process Improvement, Data Analysis, & Policy Legislation. Demand & supply planning Vendor management & relationships 3rd party Technical Resolution Supply chain analysis & reporting Inventory management & optimization Cross-functional collaboration Supply chain modeling & analysis Show less

    • Founder
      • Jan 2018 - Jan 2021

      - A Food Manufacturing Business that extended the shelf life of produce up to 2-5 years without preservatives, no additives, no added sugar, oil, or salts, or heavy processing. - was able to come up with multiple product lines and brands that successfully served market niches and demands. - was able to acquire corporate clients and business accounts. - was able to acquire additional funding and investments. - ROI’ed early and was able to exit the business for profit.

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Country Marketing Manager
      • Jun 2017 - Jan 2018

      New York, United States

    • Philippines
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Marketing and Business Development Manager
      • Apr 2016 - Jan 2017

      NCR - National Capital Region, Philippines Managed, maintain and marketed the brand "George Optical" to its specific target market of class A, B and upper C. As such, the marketing manager is in charge in the use and management of its budget and the overall conceptualization, implementation and analysis of promotions and its representations that must be in line with the image of the brand. Generated needed foot count of the right target market to come in to our practices and into the consulting room. Created and maintained… Show more Managed, maintain and marketed the brand "George Optical" to its specific target market of class A, B and upper C. As such, the marketing manager is in charge in the use and management of its budget and the overall conceptualization, implementation and analysis of promotions and its representations that must be in line with the image of the brand. Generated needed foot count of the right target market to come in to our practices and into the consulting room. Created and maintained relationships with mall managers (leasing and operations) and other parties (marketing consultant, social media) that can help generate awareness for the brand. Conceptualized, implemented, monitored, analyzed and reported strategic marketing plans for the year within the budget and to achieve corporate objectives for products, services, overall Sales and Marketing share. a. Planning and conducting market research to identify opportunities for increased sales including identifiying new business opportunities. b. Brand Awareness campaign for GOI c. Negotiates contract terms with agencies and suppliers d. Communicate with advertising agencies on on-going campaigns e. Establishes and maintain consistent corporate image throughout product lines, promotional materials, and events. f. Local Practice Marketing (LPM) activities g. Sales and Promotional activities including show window concepts and in-store displays (in coordination with Purchasing Dept). h. Investigate, study, manage and approve events sponsorship, glossy ad, radio ads, newspaper ads and solicitation and its subsequent implemenation such as tie up with media. i. Customer Service. Know what customers want so that you can come up with activities or events that are centered to customer needs. To monitor and continuously train front liners on customer service. j. In new PRACTICE opening: Present to Immediate Superior marketing and demographic data analysis. Show less

    • Hospitality
    • 1 - 100 Employee
    • Assistant Marketing and Sales Manager
      • Jun 2015 - Apr 2016

      Makati City, Philippines Developed and implements strategic marketing plans and sales plans and forecasts to achieve corporate objectives for products and services. Developed and managed sales/marketing operating budgets. Plans and oversees advertising and promotion activities including print, online, electronic media, and direct mail. Develops and recommends product positioning, packaging, and pricing strategy to produce the highest possible long-term market share. Achieves satisfactory profit/loss… Show more Developed and implements strategic marketing plans and sales plans and forecasts to achieve corporate objectives for products and services. Developed and managed sales/marketing operating budgets. Plans and oversees advertising and promotion activities including print, online, electronic media, and direct mail. Develops and recommends product positioning, packaging, and pricing strategy to produce the highest possible long-term market share. Achieves satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends. Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets. Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions. Monitors competitor products, sales and marketing activities. Establishes and maintains relationships with industry influencers and key strategic partners. Guides preparation of marketing activity reports and presents to executive management. Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events. Directs sales forecasting activities and sets performance goals accordingly. Directs staffing, training, and performance evaluations to develop and control sales and marketing programs. Directs market channel development activity and coordinates sales distribution by establishing sales territories, quotas, and goals. Represents company at trade association meetings to promote product. Meets with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals. Coordinates liaison between sales department and other sales related units. Analysed and controlled expenditures of division to conform to budgetary requirements. Show less

    • Sales & Marketing Consultant
      • Jun 2013 - Jun 2015

      FOrt BGC, Taguig Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic… Show more Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans. Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities. Provides information by collecting, analyzing, and summarizing data and trends. Show less

    • Sales and Marketing Director
      • Apr 2013 - Jun 2015

      Fort BGC, Taguig • Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and… Show more • Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. • Meets marketing and sales financial objectives by forecasting requirements; preparing an annual, quarterly, monthly, and weekly budget; scheduling expenditures; analyzing variances; initiating corrective actions. • Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand. • Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans. • Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. • Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development • Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities Show less

    • Marketing & PR Manager
      • Sep 2010 - Mar 2013

      Makati City,Philippines Developed, established and maintained marketing strategies to meet organizational objectives. Effective management of the marketing, advertising and promotional activities of the organization for all branches. To provide an in depth training to the staff about The Company’s products and how to market and sell them. Educate the media and public about each item on the product list. • Manage and coordinate all marketing, advertising and promotional staff and activities. • Conduct market… Show more Developed, established and maintained marketing strategies to meet organizational objectives. Effective management of the marketing, advertising and promotional activities of the organization for all branches. To provide an in depth training to the staff about The Company’s products and how to market and sell them. Educate the media and public about each item on the product list. • Manage and coordinate all marketing, advertising and promotional staff and activities. • Conduct market research to determine market requirements for existing and future products. • Analysis of customer research, current market conditions and competitor information. • Develop and implement marketing plans and projects for new and existing products. • Manage the productivity of the marketing plans and projects. • Monitor, review and report on all marketing activity and results. • Determine and manage the marketing budget. • Deliver marketing activity within agreed budget. • Develop pricing strategy. • Liaison with media and advertising • Manage relationships with a variety of media including tech, business, local, and vertical and across media types including blogs, online, print and broadcast. • Work closely with marketing, product development and engineering team. • Manage and attend media related events. • Manage corporate events, speach opportunities and awards programs. • Serve as company spokesperson on occasion. • Gathers members to support product launches, marketing campaigns and partner programs.. • Assist in managing external PR agency activity as appropriate. • Manage online media kit. • Educate the media and public about each item on our product list. • Provide an in depth training to the staff about the company’s products and how to market and sell them. • Provide proper product positioning, marketing, and placement in all outlets, in store and online. • Makes beer or whiskey or wine pairing with the chef’s for monthly specials. Show less

Education

  • St. Louis University, Philippines
    Bachelor's degree, Business Administration and Management, General
    2001 - 2007
  • Saint Louis University (PH)
    Bachelor of Science in Commerce, Entrepreneurial Management
    2001 - 2007

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